Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class Medium.
Possible media for the conversation.
Protobuf type google.cloud.contactcenterinsights.v1.Conversation.Medium
Namespace
Google \ Cloud \ ContactCenterInsights \ V1 \ ConversationMethods
static::name
Parameter | |
---|---|
Name | Description |
value |
mixed
|
static::value
Parameter | |
---|---|
Name | Description |
name |
mixed
|
Constants
MEDIUM_UNSPECIFIED
Value: 0
Default value, if unspecified will default to PHONE_CALL.
Generated from protobuf enum MEDIUM_UNSPECIFIED = 0;
PHONE_CALL
Value: 1
The format for conversations that took place over the phone.
Generated from protobuf enum PHONE_CALL = 1;
CHAT
Value: 2
The format for conversations that took place over chat.
Generated from protobuf enum CHAT = 2;