Google Cloud Contact Center Insights V1 Client - Class Settings (2.1.0)

Version 2.1.0

• 2.1.1 (latest)
• 2.1.0
• 2.0.1
• 1.9.5
• 1.8.0
• 1.7.1
• 1.6.2
• 1.5.0
• 1.4.1
• 1.3.0
• 1.2.1
• 1.1.0
• 1.0.3

Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class Settings.

The CCAI Insights project wide settings.

Use these settings to configure the behavior of Insights. View these settings with getsettings and change the settings with updateSettings.

Generated from protobuf message google.cloud.contactcenterinsights.v1.Settings

Namespace

Google \ Cloud \ ContactCenterInsights \ V1

Methods

__construct

Constructor.

Parameters
Name	Description
data	array Optional. Data for populating the Message object.
↳ name	string Immutable. The resource name of the settings resource. Format: projects/{project}/locations/{location}/settings
↳ create_time	Google\Protobuf\Timestamp Output only. The time at which the settings was created.
↳ update_time	Google\Protobuf\Timestamp Output only. The time at which the settings were last updated.
↳ language_code	string A language code to be applied to each transcript segment unless the segment already specifies a language code. Language code defaults to "en-US" if it is neither specified on the segment nor here.
↳ conversation_ttl	Google\Protobuf\Duration The default TTL for newly-created conversations. If a conversation has a specified expiration, that value will be used instead. Changing this value will not change the expiration of existing conversations. Conversations with no expire time persist until they are deleted.
↳ pubsub_notification_settings	array|Google\Protobuf\Internal\MapField A map that maps a notification trigger to a Pub/Sub topic. Each time a specified trigger occurs, Insights will notify the corresponding Pub/Sub topic. Keys are notification triggers. Supported keys are: * "all-triggers": Notify each time any of the supported triggers occurs. * "create-analysis": Notify each time an analysis is created. * "create-conversation": Notify each time a conversation is created. * "export-insights-data": Notify each time an export is complete. * "ingest-conversations": Notify each time an IngestConversations LRO is complete. * "update-conversation": Notify each time a conversation is updated via UpdateConversation. * "upload-conversation": Notify when an UploadConversation LRO is complete. Values are Pub/Sub topics. The format of each Pub/Sub topic is: projects/{project}/topics/{topic}
↳ analysis_config	Google\Cloud\ContactCenterInsights\V1\Settings\AnalysisConfig Default analysis settings.
↳ redaction_config	Google\Cloud\ContactCenterInsights\V1\RedactionConfig Default DLP redaction resources to be applied while ingesting conversations. This applies to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversations coming from CCAI Platform.
↳ speech_config	Google\Cloud\ContactCenterInsights\V1\SpeechConfig Optional. Default Speech-to-Text resources to use while ingesting audio files. Optional, CCAI Insights will create a default if not provided. This applies to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversations coming from CCAI Platform.

getName

Immutable. The resource name of the settings resource.

Format: projects/{project}/locations/{location}/settings

Returns
Type	Description
string

setName

Immutable. The resource name of the settings resource.

Format: projects/{project}/locations/{location}/settings

Parameter
Name	Description
var	string

Returns
Type	Description
$this

getCreateTime

Output only. The time at which the settings was created.

Returns
Type	Description
Google\Protobuf\Timestamp|null

hasCreateTime

clearCreateTime

setCreateTime

Output only. The time at which the settings was created.

Parameter
Name	Description
var	Google\Protobuf\Timestamp

Returns
Type	Description
$this

getUpdateTime

Output only. The time at which the settings were last updated.

Returns
Type	Description
Google\Protobuf\Timestamp|null

hasUpdateTime

clearUpdateTime

setUpdateTime

Output only. The time at which the settings were last updated.

Parameter
Name	Description
var	Google\Protobuf\Timestamp

Returns
Type	Description
$this

getLanguageCode

A language code to be applied to each transcript segment unless the segment already specifies a language code. Language code defaults to "en-US" if it is neither specified on the segment nor here.

Returns
Type	Description
string

setLanguageCode

A language code to be applied to each transcript segment unless the segment already specifies a language code. Language code defaults to "en-US" if it is neither specified on the segment nor here.

Parameter
Name	Description
var	string

Returns
Type	Description
$this

getConversationTtl

The default TTL for newly-created conversations. If a conversation has a specified expiration, that value will be used instead. Changing this value will not change the expiration of existing conversations.

Conversations with no expire time persist until they are deleted.

Returns
Type	Description
Google\Protobuf\Duration|null

hasConversationTtl

clearConversationTtl

setConversationTtl

The default TTL for newly-created conversations. If a conversation has a specified expiration, that value will be used instead. Changing this value will not change the expiration of existing conversations.

Conversations with no expire time persist until they are deleted.

Parameter
Name	Description
var	Google\Protobuf\Duration

Returns
Type	Description
$this

getPubsubNotificationSettings

A map that maps a notification trigger to a Pub/Sub topic. Each time a specified trigger occurs, Insights will notify the corresponding Pub/Sub topic.

Keys are notification triggers. Supported keys are:

• "all-triggers": Notify each time any of the supported triggers occurs.
• "create-analysis": Notify each time an analysis is created.
• "create-conversation": Notify each time a conversation is created.
• "export-insights-data": Notify each time an export is complete.
• "ingest-conversations": Notify each time an IngestConversations LRO is complete.
• "update-conversation": Notify each time a conversation is updated via UpdateConversation.
• "upload-conversation": Notify when an UploadConversation LRO is complete. Values are Pub/Sub topics. The format of each Pub/Sub topic is: projects/{project}/topics/{topic}

Returns
Type	Description
Google\Protobuf\Internal\MapField

setPubsubNotificationSettings

A map that maps a notification trigger to a Pub/Sub topic. Each time a specified trigger occurs, Insights will notify the corresponding Pub/Sub topic.

Keys are notification triggers. Supported keys are:

• "all-triggers": Notify each time any of the supported triggers occurs.
• "create-analysis": Notify each time an analysis is created.
• "create-conversation": Notify each time a conversation is created.
• "export-insights-data": Notify each time an export is complete.
• "ingest-conversations": Notify each time an IngestConversations LRO is complete.
• "update-conversation": Notify each time a conversation is updated via UpdateConversation.
• "upload-conversation": Notify when an UploadConversation LRO is complete. Values are Pub/Sub topics. The format of each Pub/Sub topic is: projects/{project}/topics/{topic}

Parameter
Name	Description
var	array|Google\Protobuf\Internal\MapField

Returns
Type	Description
$this

getAnalysisConfig

Default analysis settings.

Returns
Type	Description
Google\Cloud\ContactCenterInsights\V1\Settings\AnalysisConfig|null

hasAnalysisConfig

clearAnalysisConfig

setAnalysisConfig

Default analysis settings.

Parameter
Name	Description
var	Google\Cloud\ContactCenterInsights\V1\Settings\AnalysisConfig

Returns
Type	Description
$this

getRedactionConfig

Default DLP redaction resources to be applied while ingesting conversations. This applies to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversations coming from CCAI Platform.

Returns
Type	Description
Google\Cloud\ContactCenterInsights\V1\RedactionConfig|null

hasRedactionConfig

clearRedactionConfig

setRedactionConfig

Default DLP redaction resources to be applied while ingesting conversations. This applies to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversations coming from CCAI Platform.

Parameter
Name	Description
var	Google\Cloud\ContactCenterInsights\V1\RedactionConfig

Returns
Type	Description
$this

getSpeechConfig

Optional. Default Speech-to-Text resources to use while ingesting audio files. Optional, CCAI Insights will create a default if not provided. This applies to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversations coming from CCAI Platform.

Returns
Type	Description
Google\Cloud\ContactCenterInsights\V1\SpeechConfig|null

hasSpeechConfig

clearSpeechConfig

setSpeechConfig

Optional. Default Speech-to-Text resources to use while ingesting audio files. Optional, CCAI Insights will create a default if not provided. This applies to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversations coming from CCAI Platform.

Parameter
Name	Description
var	Google\Cloud\ContactCenterInsights\V1\SpeechConfig

Returns
Type	Description
$this