Google Cloud Contact Center Insights V1 Client - Class ConversationSummarizationSuggestionData (2.1.0)

Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class ConversationSummarizationSuggestionData.

Conversation summarization suggestion data.

Generated from protobuf message google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData

Namespace

Google \ Cloud \ ContactCenterInsights \ V1

Methods

__construct

Constructor.

Parameters
Name Description
data array

Optional. Data for populating the Message object.

↳ text string

The summarization content that is concatenated into one string.

↳ text_sections array|Google\Protobuf\Internal\MapField

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.

↳ confidence float

The confidence score of the summarization.

↳ metadata array|Google\Protobuf\Internal\MapField

A map that contains metadata about the summarization and the document from which it originates.

↳ answer_record string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

↳ conversation_model string

The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}

getText

The summarization content that is concatenated into one string.

Returns
Type Description
string

setText

The summarization content that is concatenated into one string.

Parameter
Name Description
var string
Returns
Type Description
$this

getTextSections

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.

Returns
Type Description
Google\Protobuf\Internal\MapField

setTextSections

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.

Parameter
Name Description
var array|Google\Protobuf\Internal\MapField
Returns
Type Description
$this

getConfidence

The confidence score of the summarization.

Returns
Type Description
float

setConfidence

The confidence score of the summarization.

Parameter
Name Description
var float
Returns
Type Description
$this

getMetadata

A map that contains metadata about the summarization and the document from which it originates.

Returns
Type Description
Google\Protobuf\Internal\MapField

setMetadata

A map that contains metadata about the summarization and the document from which it originates.

Parameter
Name Description
var array|Google\Protobuf\Internal\MapField
Returns
Type Description
$this

getAnswerRecord

The name of the answer record.

Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Returns
Type Description
string

setAnswerRecord

The name of the answer record.

Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Parameter
Name Description
var string
Returns
Type Description
$this

getConversationModel

The name of the model that generates this summary.

Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}

Returns
Type Description
string

setConversationModel

The name of the model that generates this summary.

Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}

Parameter
Name Description
var string
Returns
Type Description
$this