Google Cloud Contact Center Insights V1 Client - Class Medium (1.7.1)

Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class Medium.

Possible media for the conversation.

Protobuf type google.cloud.contactcenterinsights.v1.Conversation.Medium

Namespace

Google \ Cloud \ ContactCenterInsights \ V1 \ Conversation

Methods

static::name

Parameter
NameDescription
value mixed

static::value

Parameter
NameDescription
name mixed

Constants

MEDIUM_UNSPECIFIED

Value: 0

Default value, if unspecified will default to PHONE_CALL.

Generated from protobuf enum MEDIUM_UNSPECIFIED = 0;

PHONE_CALL

Value: 1

The format for conversations that took place over the phone.

Generated from protobuf enum PHONE_CALL = 1;

CHAT

Value: 2

The format for conversations that took place over chat.

Generated from protobuf enum CHAT = 2;