Contact Center AI Insights v1 API - Class RuntimeAnnotation (2.5.0)

Version 2.5.0

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public sealed class RuntimeAnnotation : IMessage<RuntimeAnnotation>, IEquatable<RuntimeAnnotation>, IDeepCloneable<RuntimeAnnotation>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class RuntimeAnnotation.

An annotation that was generated during the customer and agent interaction.

Inheritance

object > RuntimeAnnotation

Implements

IMessageRuntimeAnnotation, IEquatableRuntimeAnnotation, IDeepCloneableRuntimeAnnotation, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

GoogleCloudGoogle.Cloud.ContactCenterInsightsV1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

RuntimeAnnotation()

public RuntimeAnnotation()

RuntimeAnnotation(RuntimeAnnotation)

public RuntimeAnnotation(RuntimeAnnotation other)

Parameter
Name	Description
other	RuntimeAnnotation

Properties

AnnotationId

public string AnnotationId { get; set; }

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

Property Value
Type	Description
string

AnswerFeedback

public AnswerFeedback AnswerFeedback { get; set; }

The feedback that the customer has about the answer in data.

Property Value
Type	Description
AnswerFeedback

ArticleSuggestion

public ArticleSuggestionData ArticleSuggestion { get; set; }

Agent Assist Article Suggestion data.

Property Value
Type	Description
ArticleSuggestionData

CreateTime

public Timestamp CreateTime { get; set; }

The time at which this annotation was created.

Property Value
Type	Description
Timestamp

DataCase

public RuntimeAnnotation.DataOneofCase DataCase { get; }

Property Value
Type	Description
RuntimeAnnotationDataOneofCase

DialogflowInteraction

public DialogflowInteractionData DialogflowInteraction { get; set; }

Dialogflow interaction data.

Property Value
Type	Description
DialogflowInteractionData

EndBoundary

public AnnotationBoundary EndBoundary { get; set; }

The boundary in the conversation where the annotation ends, inclusive.

Property Value
Type	Description
AnnotationBoundary

FaqAnswer

public FaqAnswerData FaqAnswer { get; set; }

Agent Assist FAQ answer data.

Property Value
Type	Description
FaqAnswerData

SmartComposeSuggestion

public SmartComposeSuggestionData SmartComposeSuggestion { get; set; }

Agent Assist Smart Compose suggestion data.

Property Value
Type	Description
SmartComposeSuggestionData

SmartReply

public SmartReplyData SmartReply { get; set; }

Agent Assist Smart Reply data.

Property Value
Type	Description
SmartReplyData

StartBoundary

public AnnotationBoundary StartBoundary { get; set; }

The boundary in the conversation where the annotation starts, inclusive.

Property Value
Type	Description
AnnotationBoundary