public sealed class Conversation : IMessage<Conversation>, IEquatable<Conversation>, IDeepCloneable<Conversation>, IBufferMessage, IMessageReference documentation and code samples for the Contact Center AI Insights v1 API class Conversation.
The conversation resource.
Implements
IMessageConversation, IEquatableConversation, IDeepCloneableConversation, IBufferMessage, IMessageNamespace
GoogleCloudGoogle.Cloud.ContactCenterInsightsV1Assembly
Google.Cloud.ContactCenterInsights.V1.dll
Constructors
Conversation()
public Conversation()Conversation(Conversation)
public Conversation(Conversation other)| Parameter | |
|---|---|
| Name | Description |
other | Conversation |
Properties
AgentId
public string AgentId { get; set; }An opaque, user-specified string representing the human agent who handled the conversation.
| Property Value | |
|---|---|
| Type | Description |
string | |
CallMetadata
public Conversation.Types.CallMetadata CallMetadata { get; set; }Call-specific metadata.
| Property Value | |
|---|---|
| Type | Description |
ConversationTypesCallMetadata | |
ConversationName
public ConversationName ConversationName { get; set; }ConversationName-typed view over the Name resource name property.
| Property Value | |
|---|---|
| Type | Description |
ConversationName | |
CreateTime
public Timestamp CreateTime { get; set; }Output only. The time at which the conversation was created.
| Property Value | |
|---|---|
| Type | Description |
Timestamp | |
DataSource
public ConversationDataSource DataSource { get; set; }The source of the audio and transcription for the conversation.
| Property Value | |
|---|---|
| Type | Description |
ConversationDataSource | |
DialogflowIntents
public MapField<string, DialogflowIntent> DialogflowIntents { get; }Output only. All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
| Property Value | |
|---|---|
| Type | Description |
MapFieldstringDialogflowIntent | |
Duration
public Duration Duration { get; set; }Output only. The duration of the conversation.
| Property Value | |
|---|---|
| Type | Description |
Duration | |
ExpirationCase
public Conversation.ExpirationOneofCase ExpirationCase { get; }| Property Value | |
|---|---|
| Type | Description |
ConversationExpirationOneofCase | |
ExpireTime
public Timestamp ExpireTime { get; set; }The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
| Property Value | |
|---|---|
| Type | Description |
Timestamp | |
Labels
public MapField<string, string> Labels { get; }A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
| Property Value | |
|---|---|
| Type | Description |
MapFieldstringstring | |
LanguageCode
public string LanguageCode { get; set; }A user-specified language code for the conversation.
| Property Value | |
|---|---|
| Type | Description |
string | |
LatestAnalysis
public Analysis LatestAnalysis { get; set; }Output only. The conversation's latest analysis, if one exists.
| Property Value | |
|---|---|
| Type | Description |
Analysis | |
Medium
public Conversation.Types.Medium Medium { get; set; }Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
| Property Value | |
|---|---|
| Type | Description |
ConversationTypesMedium | |
MetadataCase
public Conversation.MetadataOneofCase MetadataCase { get; }| Property Value | |
|---|---|
| Type | Description |
ConversationMetadataOneofCase | |
Name
public string Name { get; set; }Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
| Property Value | |
|---|---|
| Type | Description |
string | |
ObfuscatedUserId
public string ObfuscatedUserId { get; set; }Obfuscated user ID which the customer sent to us.
| Property Value | |
|---|---|
| Type | Description |
string | |
RuntimeAnnotations
public RepeatedField<RuntimeAnnotation> RuntimeAnnotations { get; }Output only. The annotations that were generated during the customer and agent interaction.
| Property Value | |
|---|---|
| Type | Description |
RepeatedFieldRuntimeAnnotation | |
StartTime
public Timestamp StartTime { get; set; }The time at which the conversation started.
| Property Value | |
|---|---|
| Type | Description |
Timestamp | |
Transcript
public Conversation.Types.Transcript Transcript { get; set; }Output only. The conversation transcript.
| Property Value | |
|---|---|
| Type | Description |
ConversationTypesTranscript | |
Ttl
public Duration Ttl { get; set; }Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
| Property Value | |
|---|---|
| Type | Description |
Duration | |
TurnCount
public int TurnCount { get; set; }Output only. The number of turns in the conversation.
| Property Value | |
|---|---|
| Type | Description |
int | |
UpdateTime
public Timestamp UpdateTime { get; set; }Output only. The most recent time at which the conversation was updated.
| Property Value | |
|---|---|
| Type | Description |
Timestamp | |