Getting Support

Get a Google support package

Google Cloud Platform offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see GCP Support.

Get support from the community

If you have questions about how to use or manage Cloud SQL for PostgreSQL, try the following:

If you are still stuck, take one of the following steps:

  • Ask a question on Stack Overflow. Use the tag google-cloud-sql for questions about Cloud SQL for PostgreSQL. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.
  • Join the google-cloud-sql-discuss Google group to discuss Cloud SQL for PostgreSQL issues.

When posting your question, provide:

  • A description of your problem, including any error messages.
  • The operation you attempted, for example, an admin operation or query.
  • The time and date (including timezone) you encountered the problem.
  • The tool or library that you use to interact with Cloud SQL.
  • A code sample, if applicable and possible.

You can also join the google-cloud-sql-announce Google group to receive announcements about Cloud SQL for PostgreSQL. Subscribe via email with google-cloud-sql-announce+subscribe@googlegroups.com.

File bugs or feature requests

From the Cloud SQL for PostgreSQL documentation click "Send feedback" near the top right of the page. This will open a feedback form. Your comments will be reviewed by the Cloud SQL for PostgreSQL team.

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