Google Cloud Support V2 API - Module Google::Cloud::Support::V2::Escalation::Reason (v0.3.2)
Stay organized with collections
Save and categorize content based on your preferences.
Reference documentation and code samples for the Google Cloud Support V2 API module Google::Cloud::Support::V2::Escalation::Reason.
An enum detailing the possible reasons a case may be escalated.
Constants
REASON_UNSPECIFIED
value: 0
The escalation reason is in an unknown state or has not been specified.
RESOLUTION_TIME
value: 1
The case is taking too long to resolve.
TECHNICAL_EXPERTISE
value: 2
The support agent does not have the expertise required to successfully
resolve the issue.
BUSINESS_IMPACT
value: 3
The issue is having a significant business impact.
Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2024-03-18 UTC.
[{
"type": "thumb-down",
"id": "hardToUnderstand",
"label":"Hard to understand"
},{
"type": "thumb-down",
"id": "incorrectInformationOrSampleCode",
"label":"Incorrect information or sample code"
},{
"type": "thumb-down",
"id": "missingTheInformationSamplesINeed",
"label":"Missing the information/samples I need"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]
