Google Cloud Support V2 API - Module Google::Cloud::Support::V2::Escalation::Reason (v0.3.2)

Version 0.3.2

• 1.1.0 (latest)
• 1.0.1
• 0.4.0
• 0.3.2
• 0.2.0
• 0.1.0

Reference documentation and code samples for the Google Cloud Support V2 API module Google::Cloud::Support::V2::Escalation::Reason.

An enum detailing the possible reasons a case may be escalated.

Constants

REASON_UNSPECIFIED

value: 0
The escalation reason is in an unknown state or has not been specified.

RESOLUTION_TIME

value: 1
The case is taking too long to resolve.

TECHNICAL_EXPERTISE

value: 2
The support agent does not have the expertise required to successfully resolve the issue.

BUSINESS_IMPACT

value: 3
The issue is having a significant business impact.