Dialogflow CX V3 API - Module Google::Cloud::Dialogflow::CX::V3::Experiment::Result::MetricType (v1.3.0)

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Reference documentation and code samples for the Dialogflow CX V3 API module Google::Cloud::Dialogflow::CX::V3::Experiment::Result::MetricType.

Types of ratio-based metric for Dialogflow experiment.

Constants

METRIC_UNSPECIFIED

value: 0
Metric unspecified.

CONTAINED_SESSION_NO_CALLBACK_RATE

value: 1
Percentage of contained sessions without user calling back in 24 hours.

LIVE_AGENT_HANDOFF_RATE

value: 2
Percentage of sessions that were handed to a human agent.

CALLBACK_SESSION_RATE

value: 3
Percentage of sessions with the same user calling back.

ABANDONED_SESSION_RATE

value: 4
Percentage of sessions where user hung up.

SESSION_END_RATE

value: 5
Percentage of sessions reached Dialogflow 'END_PAGE' or 'END_SESSION'.