Contact Center AI Insights V1 API - Class Google::Cloud::ContactCenterInsights::V1::SentimentData (v0.18.0)

Version 0.18.0

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Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::SentimentData.

The data for a sentiment annotation.

Inherits

• Object

Extended By

• Google::Protobuf::MessageExts::ClassMethods

Includes

• Google::Protobuf::MessageExts

Methods

#magnitude

def magnitude() -> ::Float

Returns

• (::Float) — A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

#magnitude=

def magnitude=(value) -> ::Float

Parameter

• value (::Float) — A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

Returns

• (::Float) — A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

#score

def score() -> ::Float

Returns

• (::Float) — The sentiment score between -1.0 (negative) and 1.0 (positive).

#score=

def score=(value) -> ::Float

Parameter

• value (::Float) — The sentiment score between -1.0 (negative) and 1.0 (positive).

Returns

• (::Float) — The sentiment score between -1.0 (negative) and 1.0 (positive).