Class HumanAgentAssistantConfig (2.4.0)

Version 2.4.0

• 2.36.0 (latest)
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HumanAgentAssistantConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Defines the Human Agent Assistant to connect to a conversation.

Attributes
Name	Description
notification_config	google.cloud.dialogflow_v2beta1.types.NotificationConfig Pub/Sub topic on which to publish new agent assistant events.
human_agent_suggestion_config	google.cloud.dialogflow_v2beta1.types.HumanAgentAssistantConfig.SuggestionConfig Configuration for agent assistance of human agent participant.
end_user_suggestion_config	google.cloud.dialogflow_v2beta1.types.HumanAgentAssistantConfig.SuggestionConfig Configuration for agent assistance of end user participant. Currently, this feature is not general available, please contact Google to get access.
message_analysis_config	google.cloud.dialogflow_v2beta1.types.HumanAgentAssistantConfig.MessageAnalysisConfig Configuration for message analysis.

Classes

ConversationModelConfig

ConversationModelConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Custom conversation models used in agent assist feature.

Supported feature: ARTICLE_SUGGESTION, SMART_COMPOSE, SMART_REPLY.

MessageAnalysisConfig

MessageAnalysisConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Configuration for analyses to run on each conversation message.

SuggestionConfig

SuggestionConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Detail human agent assistant config. .. attribute:: feature_configs

Configuration of different suggestion features. One feature can have only one config.

:type: Sequence[google.cloud.dialogflow_v2beta1.types.HumanAgentAssistantConfig.SuggestionFeatureConfig]

SuggestionFeatureConfig

SuggestionFeatureConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Config for suggestion features. .. attribute:: suggestion_feature

The suggestion feature.

:type: google.cloud.dialogflow_v2beta1.types.SuggestionFeature

SuggestionQueryConfig

SuggestionQueryConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Config for suggestion query. .. attribute:: knowledge_base_query_source

Query from knowledgebase. It is used by: ARTICLE_SUGGESTION, FAQ.

:type: google.cloud.dialogflow_v2beta1.types.HumanAgentAssistantConfig.SuggestionQueryConfig.KnowledgeBaseQuerySource

SuggestionTriggerSettings

SuggestionTriggerSettings(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Settings of suggestion trigger. .. attribute:: no_small_talk

Do not trigger if last utterance is small talk.

:type: bool