Class AnswerFeedback (2.23.0)

AnswerFeedback(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Represents feedback the customer has about the quality & correctness of a certain answer in a conversation.

.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields

Attributes

NameDescription
correctness_level google.cloud.dialogflow_v2.types.AnswerFeedback.CorrectnessLevel
The correctness level of the specific answer.
agent_assistant_detail_feedback google.cloud.dialogflow_v2.types.AgentAssistantFeedback
Detail feedback of agent assist suggestions. This field is a member of oneof_ detail_feedback.
clicked bool
Indicates whether the answer/item was clicked by the human agent or not. Default to false. For knowledge search and knowledge assist, the answer record is considered to be clicked if the answer was copied or any URI was clicked.
click_time google.protobuf.timestamp_pb2.Timestamp
Time when the answer/item was clicked.
displayed bool
Indicates whether the answer/item was displayed to the human agent in the agent desktop UI. Default to false.
display_time google.protobuf.timestamp_pb2.Timestamp
Time when the answer/item was displayed.

Classes

CorrectnessLevel

CorrectnessLevel(value)

The correctness level of an answer.

Values: CORRECTNESS_LEVEL_UNSPECIFIED (0): Correctness level unspecified. NOT_CORRECT (1): Answer is totally wrong. PARTIALLY_CORRECT (2): Answer is partially correct. FULLY_CORRECT (3): Answer is fully correct.