AnswerFeedback(mapping=None, *, ignore_unknown_fields=False, **kwargs)
Represents feedback the customer has about the quality & correctness of a certain answer in a conversation.
.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields
Attributes | |
---|---|
Name | Description |
correctness_level |
google.cloud.dialogflow_v2.types.AnswerFeedback.CorrectnessLevel
The correctness level of the specific answer. |
agent_assistant_detail_feedback |
google.cloud.dialogflow_v2.types.AgentAssistantFeedback
Detail feedback of agent assist suggestions. This field is a member of oneof _ detail_feedback .
|
clicked |
bool
Indicates whether the answer/item was clicked by the human agent or not. Default to false. For knowledge search and knowledge assist, the answer record is considered to be clicked if the answer was copied or any URI was clicked. |
click_time |
google.protobuf.timestamp_pb2.Timestamp
Time when the answer/item was clicked. |
displayed |
bool
Indicates whether the answer/item was displayed to the human agent in the agent desktop UI. Default to false. |
display_time |
google.protobuf.timestamp_pb2.Timestamp
Time when the answer/item was displayed. |
Classes
CorrectnessLevel
CorrectnessLevel(value)
The correctness level of an answer.
Values: CORRECTNESS_LEVEL_UNSPECIFIED (0): Correctness level unspecified. NOT_CORRECT (1): Answer is totally wrong. PARTIALLY_CORRECT (2): Answer is partially correct. FULLY_CORRECT (3): Answer is fully correct.