Class ConversationConfig (1.14.1)

Version 1.14.1

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ConversationConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Configuration that applies to all conversations.

Attributes
Name	Description
agent_id	str An opaque, user-specified string representing the human agent who handled the conversations.
agent_channel	int Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.
customer_channel	int Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.