Class RuntimeAnnotation (0.4.0)

RuntimeAnnotation(mapping=None, *, ignore_unknown_fields=False, **kwargs)

An annotation that was generated during the customer and agent interaction.

Attributes
Name	Description
`article_suggestion`	`google.cloud.contact_center_insights_v1.types.ArticleSuggestionData` Agent Assist Article Suggestion data.
`faq_answer`	`google.cloud.contact_center_insights_v1.types.FaqAnswerData` Agent Assist FAQ answer data.
`smart_reply`	`google.cloud.contact_center_insights_v1.types.SmartReplyData` Agent Assist Smart Reply data.
`smart_compose_suggestion`	`google.cloud.contact_center_insights_v1.types.SmartComposeSuggestionData` Agent Assist Smart Compose suggestion data.
`dialogflow_interaction`	`google.cloud.contact_center_insights_v1.types.DialogflowInteractionData` Dialogflow interaction data.
`annotation_id`	`str` The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
`create_time`	`google.protobuf.timestamp_pb2.Timestamp` The time at which this annotation was created.
`start_boundary`	`google.cloud.contact_center_insights_v1.types.AnnotationBoundary` The boundary in the conversation where the annotation starts, inclusive.
`end_boundary`	`google.cloud.contact_center_insights_v1.types.AnnotationBoundary` The boundary in the conversation where the annotation ends, inclusive.
`answer_feedback`	`google.cloud.contact_center_insights_v1.types.AnswerFeedback` The feedback that the customer has about the answer in `data`.

Attributes