After you've turned on Product Requests, your users can request that you procure products within your organization. These requests are called procurement requests. When a procurement request is created, you receive a notification, and can review and authorize their request.
After you approve or deny a request, Cloud Marketplace sends an email to the requester with the status of their request and any message that you included. This email doesn't include your contact information and can't be used to message you, and replies to the notification aren't forwarded to administrators.
Multiple people can request the same product. If you see multiple requests for the same product in your Pending tab, you must approve or deny each request to move it to the corresponding relevant tab.
Before you begin
You must have the required Identity and Access Management (IAM) permissions to receive procurement request notifications.
You must have the required IAM permissions to procure products for each Cloud Billing account in your organization.
Review a procurement request
Accounts with the consumerprocurement.orders.place IAM
permission for an organization can view all of that organization's procurement
requests, and can complete or deny requests.
Procurement requests are associated with both a user and a project, so you can receive multiple requests for the same product.
To review a request, complete the following steps:
Open the procurement request. You can access this from the email, or view all requests by opening the Marketplace governance page and then clicking Manage procurement requests.
Review the details of the procurement request.
Approve a procurement request
To approve a procurement request, follow the preceding steps to review the request, and then complete the following additional steps:
From the request's Resolve request dialog, click Accept request.
To go directly to the page to purchase the product, click the Procure button that appears.
To procure the product, complete the form that appears.
After you've procured the product, return to the Resolve request dialog to enter a message to the requester, including any information that they need to access the product or to contact an administrator.
After you've entered your message, click Send and finish.
Deny a procurement request
To deny a procurement request, follow the preceding steps to review the request, and then complete the following additional steps:
In the Resolve request dialog, click Deny request
Enter a message to the requester explaining the rationale behind your decision.
Click Deny.