Installing the Looker application

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This page describes how to install the Looker application for a customer-hosted deployment.

Hosting the Looker application is independent of where your data resides; data always remains in-database and is not copied to the Looker instance.

Deployment specifications

If you're going to run Looker on a network that does not connect to the Internet, you may need to set up a proxy server to communicate with Looker's license server or use serverless web services that only make web calls, such as BigQuery.

Install the Looker application on a dedicated machine that meets the following minimum requirements:

  • 1.2 GHz CPU; Looker recommends two or more cores.
  • 8 GB free RAM.
  • 10 GB free disk space.
  • 2 GB swap file space.
  • Linux. We use Ubuntu Linux (LTS releases) for our internal Looker hosting, and we recommend it for customers who do not have a Linux preference. However, we support Looker on release versions of all major enterprise Linux distributions, including RedHat, CentOS, and Amazon Linux.
  • Java OpenJDK 11.0.12+, OpenJDK 8.0.181+, or HotSpot 1.8 update 161+. Looker uses OpenJDK (version 11) for performance and memory usage improvements. Looker recommends the JDK, instead of the JRE, to take advantage of the extra troubleshooting tools. In addition, Looker recommends that you transition to new Java updates as they are released. Other versions of Java, Oracle JDK, and OpenJDK are not supported at this time.
  • libssl and a libcrypt.so must be present on the system.
  • You must allow inbound traffic to your Looker instance through TCP port 9999.
  • If users require API access, you must allow inbound traffic to your Looker instance through TCP port 19999.
  • If Looker is connecting to AWS Redshift from an AWS VCP private network, you must set the MTU to 1500. For more information about this setting, see the Configuring the MTU of an instance section of this Amazon Web Services article. If Looker detects that the MTU setting is greater than 1500 during a database connection test, it displays the following error:

    MTU of network interface eth0 is too large (> 1500).
    If Looker instance and Redshift cluster are within the same VPC,
    this warning can be ignored.
    
  • The following TCP keepalive settings. To persist through a reboot these should be set in /etc/sysctl.conf or a file in the /etc/sysctl.d directory:

    net.ipv4.tcp_keepalive_time=200
    net.ipv4.tcp_keepalive_intvl=200
    net.ipv4.tcp_keepalive_probes=5
    
  • A user named looker in the group named looker to run the Looker application.

  • A ulimit for the looker user of 4096 or higher. You can do this by adding the following lines to /etc/security/limits.conf:

    looker     soft     nofile     4096
    looker     hard     nofile     4096
    
  • Time synchronization through NTP or equivalent.

  • The /tmp folder must not be mounted with the noexec option.

  • The looker home directory should not be mounted on an NFS volume.

  • Setting the server's time zone to UTC is recommended but not required.

  • Git 1.8 or later is required. Although the most recent stable version of Git is not required, it can be helpful for troubleshooting Git issues.

  • Though not required, Netcat can be helpful for troubleshooting network connectivity issues. To install Netcat on, for example, a Ubuntu-based server, a common command is:

    sudo apt-get install netcat
    
  • If needed, you can set up a proxy server to handle the HTTP(S) requests that Looker needs to be able to make to 'core' on localhost. To communicate with Looker's local proxy server requires that you add some special arguments in lookerstart.cfg: add http.nonProxyHosts=localhost to enable access to Looker's localhost without going through the proxy. The Connecting Looker to BigQuery through a web proxy Community topic includes an example of how to create this connection..

To avoid maintenance and resource conflicts, you should not use the Looker server to host other applications.

Enable ntpd or chronyd

NTP stands for Network Time Protocol. It enables your host's system clock to always maintain the correct time, which Looker needs to function correctly. Looker does not require any particular time synchronization software be used as long as times remain in sync. It is not necessary to run an NTP server; only the NTP client is needed. You may substitute chronyd for NTP.

Consult your OS vendor's documentation for information on enabling ntpd or chronyd.

Create an encryption key

Looker uses AES-256 Galois/Counter Mode (GCM) encryption to encrypt sensitive data that is stored internally, including:

  • Backups of Looker's internal database
  • Database and service connection information
  • User authentication information
  • User attribute values
  • Customer data that is cached or readied for delivery

For a detailed list of the data that Looker encrypts, contact your Looker account manager, or open a support request in Looker's Help Center by clicking Contact Us.

Data is encrypted using a unique data key and contains a signed and versioned encryption envelope to guarantee verification. This mode requires the use of an external Customer Master Key (CMK). The CMK is used to derive, encrypt, and decrypt the Key Encryption Key (KEK), which in turn is used to derive, encrypt, and decrypt data keys.

Encryption is used only for Looker's internal database and cache. Customer databases are not affected by Looker's encryption in any way. In addition, only static data (data stored on disk) is encrypted in this manner.

Customer-hosted installations can use their own AWS KMS accounts or their own custom key management systems. All data keys and the KEK are encrypted and used internally on the customer-hosted Looker installation. If you're not using AWS KMS, the external CMK should be kept in a safe and permanent location! Losing the CMK after encrypting the internal database can result in the loss of your instance.

If you are using AWS KMS

If you are using AWS KMS, create a CMK using either the AWS Management Console or the API.

After you create the CMK, Looker recommends that you create a new IAM role that is unique for your CMK and attach it with your Looker instance.

Following is an example of an IAM role that contains the minimum permissions required for your CMK:

{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Sid": "VisualEditor0",
            "Effect": "Allow",
            "Action": "kms:GenerateRandom",
            "Resource": "*"
        },
        {
            "Sid": "VisualEditor1",
            "Effect": "Allow",
            "Action": [
                "kms:Decrypt",
                "kms:Encrypt",
                "kms:Generate*",
            ],
            "Resource": "arn:aws:kms:*:*:key/*"
        }
    ]
}

After you create your CMK and new IAM role, set the AWS_REGION environment variable to your AWS region and the LKR_AWS_CMK environment variable to the alias of your CMK:

export AWS_REGION=<AWS_region>
export LKR_AWS_CMK=alias/<CMK_alias>

Optionally, you can also set the LKR_AWS_CMK_EC environment variable to set a custom AWS encryption context. If you do not set this environment variable, Looker will use the default encryption context, the string Looker_Encryption_Context.

export LKR_AWS_CMK_EC=<My_Encryption_Context>

If you are not using AWS KMS

If you are not using AWS KMS, generate a Base64, 32-byte CMK. You can store the CMK either in an environment variable or in a file:

  • To generate the CMK and store it in an environment variable, you can use the following command to generate the CMK:

    openssl rand -base64 32
    

    After you generate the CMK, copy it and use the following command to store the CMK in the LKR_MASTER_KEY_ENV environment variable (where <CMK_value> is the CMK you generated with the previous command):

    export LKR_MASTER_KEY_ENV=<CMK_value>
    
  • To generate and store the CMK in a file, you can use the following command (where <path_to_key_file> is the path and filename for storing the CMK):

    openssl rand -base64 32 > <path_to_key_file>
    

    After generating the CMK file, set the key file permissions to current user read-only:

    chmod 0400 <path_to_key_file>
    

After you have generated a CMK, be sure to store it in a safe and permanent location before continuing! Losing the CMK after encrypting the internal database can result in the loss of your instance.

Once you have generated and stored your CMK, set the LKR_MASTER_KEY_ENV environment variable:

  • If you are storing your CMK in an environment variable, set the LKR_MASTER_KEY_ENV environment variable to the value of the CMK:

    export LKR_MASTER_KEY_ENV=<CMK_value>
    
  • If you are storing your CMK in a file, set the LKR_MASTER_KEY_FILE environment variable to the path of the CMK file:

    export LKR_MASTER_KEY_FILE=<path_to_key_file>
    

After you have generated a CMK, be sure to store it in a safe and permanent location before continuing! Losing the CMK after encrypting the internal database can result in the loss of your instance.

Install the Looker application

  1. Create group looker.

    sudo groupadd looker
    
  2. Create user looker and its home directory.

    sudo useradd -m  -g looker  looker
    
  3. Switch to the looker user; do not run Looker as root.

    sudo su - looker
    
  4. Create looker subdirectory in the home directory.

    mkdir ~/looker
    
  5. Change to the looker subdirectory.

    cd ~/looker
    
  6. Make sure you are in the correct directory.

    pwd
    

    If your user directories are under /home, the output of this command should be /home/looker/looker.

  7. Download the desired Looker JAR files through one of the methods on the Downloading the Looker JAR files documentation page. Ensure that both JAR files are the same version; using different versions of the core and dependency JAR files can cause instability in your Looker installation.

  8. Download the latest startup script at this GitHub repo. If you would like Looker to run at system startup, you can download and use both the systemd and the init script options.

  9. Move the startup script (named looker) and Looker JAR files (named looker-x.x.x.jar and looker-dependencies-x.x.x.jar, where x.x.x is the version number) to the new ~/looker directory.

  10. Rename looker-x.x.x.jar to looker.jar and looker-dependencies-x.x.x.jar to looker-dependencies.jar.

  11. The startup script automatically determines how much Java memory to allocate to Looker. If you want to customize this value manually, see the Recommended Java memory settings documentation page for more information.

  12. Make the Looker startup script executable (set the permissions to 0750).

    chmod 0750 looker
    
  13. Start the Looker process from shell as the looker user.

    ./looker start
    
  14. For startup flag help, use:

    java -jar looker.jar --help
    

    Or, for startup command help, use:

    java -jar looker.jar help
    
  15. Open a browser to https://hostname:9999 where hostname is the DNS name of the host running Looker.

    You should use https in the URL, which will create a security warning that you will need to bypass. This warning will persist until a valid SSL certificate is installed on the server.

  16. Enter the license key obtained from your Looker analyst.

  17. Enter a name, an email, and a password to create your first account.

Create a DNS record

Add a looker.[yourdomain].com DNS record for the server. This step is optional, but recommended.

Deploying Looker automatically

Looker may be deployed using a configuration management tool such as Ansible or Chef. An example Ansible role for automated deployment is available on the Configuration management tools documentation page.

Hypervisor tuning

Looker runs as a Java virtual machine. If your Looker instance is on a VMware guest, you may need to do some performance tuning. See the VMware Java best practices guide.

On other virtualization platforms, it may improve performance to reserve the Looker host's memory from the hypervisor. This is not controllable on Amazon EC2; however, for other vendors, you should consult their documentation for more information.

Setting up an optional MySQL backend database

By default, Looker uses a HyperSQL in-memory database to store its configuration, users, and other data. You can use an external MySQL database, however, to store Looker's internal information. See the Migrating to MySQL documentation page for information about configuring and tuning a MySQL backend database.

Next steps

After you have installed Looker, you're ready to configure Looker startup options.