[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間:2025-09-05 (世界標準時間)。"],[],[],null,["# Troubleshoot the Ops Agent\n\n**Note:** The `localhost:2020/api/v1/metrics` endpoint mentioned at 3:18 in this video is no longer available in the Ops Agent. For other options, see [Agent\nis running but data is not ingested](/logging/docs/agent/ops-agent/troubleshoot-run-ingest#data-not-ingested).\n\nThis document describes resoures available to help you troubleshoot problems\nwith the installation, start-up, and running of the Ops Agent. Troubleshooting\ninformation is organized into the following sections:\n\n- [Find troubleshooting information](/logging/docs/agent/ops-agent/troubleshoot-find-info):\n This document describes where can you find information that\n can help you determine what the problem is.\n\n- [Troubleshoot credentials](/logging/docs/agent/ops-agent/troubleshoot-credentials):\n This document describes what to do when you encounter authorization or\n credentials problems with the Ops Agent running on Compute Engine VMs.\n\n- [Troubleshoot installation and start-up](/logging/docs/agent/ops-agent/troubleshoot-install-startup):\n This document describes what to do if the installation of the agent fails, or\n if the agent installs but fails to start.\n\n- [Troubleshoot data ingestion](/logging/docs/agent/ops-agent/troubleshoot-run-ingest):\n This document describes what to do when the Ops Agent is running, but logs or\n metrics are not being ingested into Cloud Logging or Cloud Monitoring\n as you expect.\n\nFor information about using the Ops Agent on Bare Metal Solution servers, see\n[Set up Ops Agent for Bare Metal Solution](/bare-metal/docs/set-up-ops-agent-for-bms)."]]