Class Conversation (4.51.0)

public final class Conversation extends GeneratedMessageV3 implements ConversationOrBuilder

Represents a conversation. A conversation is an interaction between an agent, including live agents and Dialogflow agents, and a support customer. Conversations can include phone calls and text-based chat sessions.

Protobuf type google.cloud.dialogflow.v2.Conversation

Static Fields

CONVERSATION_PROFILE_FIELD_NUMBER

public static final int CONVERSATION_PROFILE_FIELD_NUMBER
Field Value
Type Description
int

CONVERSATION_STAGE_FIELD_NUMBER

public static final int CONVERSATION_STAGE_FIELD_NUMBER
Field Value
Type Description
int

END_TIME_FIELD_NUMBER

public static final int END_TIME_FIELD_NUMBER
Field Value
Type Description
int

LIFECYCLE_STATE_FIELD_NUMBER

public static final int LIFECYCLE_STATE_FIELD_NUMBER
Field Value
Type Description
int

NAME_FIELD_NUMBER

public static final int NAME_FIELD_NUMBER
Field Value
Type Description
int

PHONE_NUMBER_FIELD_NUMBER

public static final int PHONE_NUMBER_FIELD_NUMBER
Field Value
Type Description
int

START_TIME_FIELD_NUMBER

public static final int START_TIME_FIELD_NUMBER
Field Value
Type Description
int

Static Methods

getDefaultInstance()

public static Conversation getDefaultInstance()
Returns
Type Description
Conversation

getDescriptor()

public static final Descriptors.Descriptor getDescriptor()
Returns
Type Description
Descriptor

newBuilder()

public static Conversation.Builder newBuilder()
Returns
Type Description
Conversation.Builder

newBuilder(Conversation prototype)

public static Conversation.Builder newBuilder(Conversation prototype)
Parameter
Name Description
prototype Conversation
Returns
Type Description
Conversation.Builder

parseDelimitedFrom(InputStream input)

public static Conversation parseDelimitedFrom(InputStream input)
Parameter
Name Description
input InputStream
Returns
Type Description
Conversation
Exceptions
Type Description
IOException

parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)

public static Conversation parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
Parameters
Name Description
input InputStream
extensionRegistry ExtensionRegistryLite
Returns
Type Description
Conversation
Exceptions
Type Description
IOException

parseFrom(byte[] data)

public static Conversation parseFrom(byte[] data)
Parameter
Name Description
data byte[]
Returns
Type Description
Conversation
Exceptions
Type Description
InvalidProtocolBufferException

parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)

public static Conversation parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)
Parameters
Name Description
data byte[]
extensionRegistry ExtensionRegistryLite
Returns
Type Description
Conversation
Exceptions
Type Description
InvalidProtocolBufferException

parseFrom(ByteString data)

public static Conversation parseFrom(ByteString data)
Parameter
Name Description
data ByteString
Returns
Type Description
Conversation
Exceptions
Type Description
InvalidProtocolBufferException

parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)

public static Conversation parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)
Parameters
Name Description
data ByteString
extensionRegistry ExtensionRegistryLite
Returns
Type Description
Conversation
Exceptions
Type Description
InvalidProtocolBufferException

parseFrom(CodedInputStream input)

public static Conversation parseFrom(CodedInputStream input)
Parameter
Name Description
input CodedInputStream
Returns
Type Description
Conversation
Exceptions
Type Description
IOException

parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)

public static Conversation parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
Parameters
Name Description
input CodedInputStream
extensionRegistry ExtensionRegistryLite
Returns
Type Description
Conversation
Exceptions
Type Description
IOException

parseFrom(InputStream input)

public static Conversation parseFrom(InputStream input)
Parameter
Name Description
input InputStream
Returns
Type Description
Conversation
Exceptions
Type Description
IOException

parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)

public static Conversation parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
Parameters
Name Description
input InputStream
extensionRegistry ExtensionRegistryLite
Returns
Type Description
Conversation
Exceptions
Type Description
IOException

parseFrom(ByteBuffer data)

public static Conversation parseFrom(ByteBuffer data)
Parameter
Name Description
data ByteBuffer
Returns
Type Description
Conversation
Exceptions
Type Description
InvalidProtocolBufferException

parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)

public static Conversation parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)
Parameters
Name Description
data ByteBuffer
extensionRegistry ExtensionRegistryLite
Returns
Type Description
Conversation
Exceptions
Type Description
InvalidProtocolBufferException

parser()

public static Parser<Conversation> parser()
Returns
Type Description
Parser<Conversation>

Methods

equals(Object obj)

public boolean equals(Object obj)
Parameter
Name Description
obj Object
Returns
Type Description
boolean
Overrides

getConversationProfile()

public String getConversationProfile()

Required. The Conversation Profile to be used to configure this Conversation. This field cannot be updated. Format: projects/<Project ID>/locations/<Location ID>/conversationProfiles/<Conversation Profile ID>.

string conversation_profile = 3 [(.google.api.field_behavior) = REQUIRED, (.google.api.resource_reference) = { ... }

Returns
Type Description
String

The conversationProfile.

getConversationProfileBytes()

public ByteString getConversationProfileBytes()

Required. The Conversation Profile to be used to configure this Conversation. This field cannot be updated. Format: projects/<Project ID>/locations/<Location ID>/conversationProfiles/<Conversation Profile ID>.

string conversation_profile = 3 [(.google.api.field_behavior) = REQUIRED, (.google.api.resource_reference) = { ... }

Returns
Type Description
ByteString

The bytes for conversationProfile.

getConversationStage()

public Conversation.ConversationStage getConversationStage()

The stage of a conversation. It indicates whether the virtual agent or a human agent is handling the conversation.

If the conversation is created with the conversation profile that has Dialogflow config set, defaults to ConversationStage.VIRTUAL_AGENT_STAGE; Otherwise, defaults to ConversationStage.HUMAN_ASSIST_STAGE.

If the conversation is created with the conversation profile that has Dialogflow config set but explicitly sets conversation_stage to ConversationStage.HUMAN_ASSIST_STAGE, it skips ConversationStage.VIRTUAL_AGENT_STAGE stage and directly goes to ConversationStage.HUMAN_ASSIST_STAGE.

.google.cloud.dialogflow.v2.Conversation.ConversationStage conversation_stage = 7;

Returns
Type Description
Conversation.ConversationStage

The conversationStage.

getConversationStageValue()

public int getConversationStageValue()

The stage of a conversation. It indicates whether the virtual agent or a human agent is handling the conversation.

If the conversation is created with the conversation profile that has Dialogflow config set, defaults to ConversationStage.VIRTUAL_AGENT_STAGE; Otherwise, defaults to ConversationStage.HUMAN_ASSIST_STAGE.

If the conversation is created with the conversation profile that has Dialogflow config set but explicitly sets conversation_stage to ConversationStage.HUMAN_ASSIST_STAGE, it skips ConversationStage.VIRTUAL_AGENT_STAGE stage and directly goes to ConversationStage.HUMAN_ASSIST_STAGE.

.google.cloud.dialogflow.v2.Conversation.ConversationStage conversation_stage = 7;

Returns
Type Description
int

The enum numeric value on the wire for conversationStage.

getDefaultInstanceForType()

public Conversation getDefaultInstanceForType()
Returns
Type Description
Conversation

getEndTime()

public Timestamp getEndTime()

Output only. The time the conversation was finished.

.google.protobuf.Timestamp end_time = 6 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
Timestamp

The endTime.

getEndTimeOrBuilder()

public TimestampOrBuilder getEndTimeOrBuilder()

Output only. The time the conversation was finished.

.google.protobuf.Timestamp end_time = 6 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
TimestampOrBuilder

getLifecycleState()

public Conversation.LifecycleState getLifecycleState()

Output only. The current state of the Conversation.

.google.cloud.dialogflow.v2.Conversation.LifecycleState lifecycle_state = 2 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
Conversation.LifecycleState

The lifecycleState.

getLifecycleStateValue()

public int getLifecycleStateValue()

Output only. The current state of the Conversation.

.google.cloud.dialogflow.v2.Conversation.LifecycleState lifecycle_state = 2 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
int

The enum numeric value on the wire for lifecycleState.

getName()

public String getName()

Output only. The unique identifier of this conversation. Format: projects/<Project ID>/locations/<Location ID>/conversations/<Conversation ID>.

string name = 1 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
String

The name.

getNameBytes()

public ByteString getNameBytes()

Output only. The unique identifier of this conversation. Format: projects/<Project ID>/locations/<Location ID>/conversations/<Conversation ID>.

string name = 1 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
ByteString

The bytes for name.

getParserForType()

public Parser<Conversation> getParserForType()
Returns
Type Description
Parser<Conversation>
Overrides

getPhoneNumber()

public ConversationPhoneNumber getPhoneNumber()

Output only. It will not be empty if the conversation is to be connected over telephony.

.google.cloud.dialogflow.v2.ConversationPhoneNumber phone_number = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
ConversationPhoneNumber

The phoneNumber.

getPhoneNumberOrBuilder()

public ConversationPhoneNumberOrBuilder getPhoneNumberOrBuilder()

Output only. It will not be empty if the conversation is to be connected over telephony.

.google.cloud.dialogflow.v2.ConversationPhoneNumber phone_number = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
ConversationPhoneNumberOrBuilder

getSerializedSize()

public int getSerializedSize()
Returns
Type Description
int
Overrides

getStartTime()

public Timestamp getStartTime()

Output only. The time the conversation was started.

.google.protobuf.Timestamp start_time = 5 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
Timestamp

The startTime.

getStartTimeOrBuilder()

public TimestampOrBuilder getStartTimeOrBuilder()

Output only. The time the conversation was started.

.google.protobuf.Timestamp start_time = 5 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
TimestampOrBuilder

hasEndTime()

public boolean hasEndTime()

Output only. The time the conversation was finished.

.google.protobuf.Timestamp end_time = 6 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
boolean

Whether the endTime field is set.

hasPhoneNumber()

public boolean hasPhoneNumber()

Output only. It will not be empty if the conversation is to be connected over telephony.

.google.cloud.dialogflow.v2.ConversationPhoneNumber phone_number = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
boolean

Whether the phoneNumber field is set.

hasStartTime()

public boolean hasStartTime()

Output only. The time the conversation was started.

.google.protobuf.Timestamp start_time = 5 [(.google.api.field_behavior) = OUTPUT_ONLY];

Returns
Type Description
boolean

Whether the startTime field is set.

hashCode()

public int hashCode()
Returns
Type Description
int
Overrides

internalGetFieldAccessorTable()

protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()
Returns
Type Description
FieldAccessorTable
Overrides

isInitialized()

public final boolean isInitialized()
Returns
Type Description
boolean
Overrides

newBuilderForType()

public Conversation.Builder newBuilderForType()
Returns
Type Description
Conversation.Builder

newBuilderForType(GeneratedMessageV3.BuilderParent parent)

protected Conversation.Builder newBuilderForType(GeneratedMessageV3.BuilderParent parent)
Parameter
Name Description
parent BuilderParent
Returns
Type Description
Conversation.Builder
Overrides

newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)

protected Object newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)
Parameter
Name Description
unused UnusedPrivateParameter
Returns
Type Description
Object
Overrides

toBuilder()

public Conversation.Builder toBuilder()
Returns
Type Description
Conversation.Builder

writeTo(CodedOutputStream output)

public void writeTo(CodedOutputStream output)
Parameter
Name Description
output CodedOutputStream
Overrides
Exceptions
Type Description
IOException