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public static interface ConversationsGrpc.AsyncServiceService for managing Conversations.
Methods
batchCreateMessages(BatchCreateMessagesRequest request, StreamObserver<BatchCreateMessagesResponse> responseObserver)
public default void batchCreateMessages(BatchCreateMessagesRequest request, StreamObserver<BatchCreateMessagesResponse> responseObserver)Batch ingests messages to conversation. Customers can use this RPC to ingest historical messages to conversation.
| Parameters | |
|---|---|
| Name | Description |
request |
BatchCreateMessagesRequest |
responseObserver |
io.grpc.stub.StreamObserver<BatchCreateMessagesResponse> |
completeConversation(CompleteConversationRequest request, StreamObserver<Conversation> responseObserver)
public default void completeConversation(CompleteConversationRequest request, StreamObserver<Conversation> responseObserver)Completes the specified conversation. Finished conversations are purged from the database after 30 days.
| Parameters | |
|---|---|
| Name | Description |
request |
CompleteConversationRequest |
responseObserver |
io.grpc.stub.StreamObserver<Conversation> |
createConversation(CreateConversationRequest request, StreamObserver<Conversation> responseObserver)
public default void createConversation(CreateConversationRequest request, StreamObserver<Conversation> responseObserver) Creates a new conversation. Conversations are auto-completed after 24
hours.
Conversation Lifecycle:
There are two stages during a conversation: Automated Agent Stage and
Assist Stage.
For Automated Agent Stage, there will be a dialogflow agent responding to
user queries.
For Assist Stage, there's no dialogflow agent responding to user queries.
But we will provide suggestions which are generated from conversation.
If
Conversation.conversation_profile
is configured for a dialogflow agent, conversation will start from
Automated Agent Stage, otherwise, it will start from Assist Stage. And
during Automated Agent Stage, once an
Intent with
Intent.live_agent_handoff
is triggered, conversation will transfer to Assist Stage.
| Parameters | |
|---|---|
| Name | Description |
request |
CreateConversationRequest |
responseObserver |
io.grpc.stub.StreamObserver<Conversation> |
generateStatelessSummary(GenerateStatelessSummaryRequest request, StreamObserver<GenerateStatelessSummaryResponse> responseObserver)
public default void generateStatelessSummary(GenerateStatelessSummaryRequest request, StreamObserver<GenerateStatelessSummaryResponse> responseObserver)Generates and returns a summary for a conversation that does not have a resource created for it.
| Parameters | |
|---|---|
| Name | Description |
request |
GenerateStatelessSummaryRequest |
responseObserver |
io.grpc.stub.StreamObserver<GenerateStatelessSummaryResponse> |
getConversation(GetConversationRequest request, StreamObserver<Conversation> responseObserver)
public default void getConversation(GetConversationRequest request, StreamObserver<Conversation> responseObserver)Retrieves the specific conversation.
| Parameters | |
|---|---|
| Name | Description |
request |
GetConversationRequest |
responseObserver |
io.grpc.stub.StreamObserver<Conversation> |
listConversations(ListConversationsRequest request, StreamObserver<ListConversationsResponse> responseObserver)
public default void listConversations(ListConversationsRequest request, StreamObserver<ListConversationsResponse> responseObserver)Returns the list of all conversations in the specified project.
| Parameters | |
|---|---|
| Name | Description |
request |
ListConversationsRequest |
responseObserver |
io.grpc.stub.StreamObserver<ListConversationsResponse> |
listMessages(ListMessagesRequest request, StreamObserver<ListMessagesResponse> responseObserver)
public default void listMessages(ListMessagesRequest request, StreamObserver<ListMessagesResponse> responseObserver) Lists messages that belong to a given conversation.
messages are ordered by create_time in descending order. To fetch
updates without duplication, send request with filter
create_time_epoch_microseconds >
[first item's create_time of previous request] and empty page_token.
| Parameters | |
|---|---|
| Name | Description |
request |
ListMessagesRequest |
responseObserver |
io.grpc.stub.StreamObserver<ListMessagesResponse> |
searchKnowledge(SearchKnowledgeRequest request, StreamObserver<SearchKnowledgeResponse> responseObserver)
public default void searchKnowledge(SearchKnowledgeRequest request, StreamObserver<SearchKnowledgeResponse> responseObserver)Get answers for the given query based on knowledge documents.
| Parameters | |
|---|---|
| Name | Description |
request |
SearchKnowledgeRequest |
responseObserver |
io.grpc.stub.StreamObserver<SearchKnowledgeResponse> |
suggestConversationSummary(SuggestConversationSummaryRequest request, StreamObserver<SuggestConversationSummaryResponse> responseObserver)
public default void suggestConversationSummary(SuggestConversationSummaryRequest request, StreamObserver<SuggestConversationSummaryResponse> responseObserver)Suggest summary for a conversation based on specific historical messages. The range of the messages to be used for summary can be specified in the request.
| Parameters | |
|---|---|
| Name | Description |
request |
SuggestConversationSummaryRequest |
responseObserver |
io.grpc.stub.StreamObserver<SuggestConversationSummaryResponse> |