Interface HumanAgentAssistantConfig.SuggestionQueryConfig.ContextFilterSettingsOrBuilder (4.18.0)

Version 4.18.0

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public static interface HumanAgentAssistantConfig.SuggestionQueryConfig.ContextFilterSettingsOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

getDropHandoffMessages()

public abstract boolean getDropHandoffMessages()

If set to true, the last message from virtual agent (hand off message) and the message before it (trigger message of hand off) are dropped.

bool drop_handoff_messages = 1;

Returns

Type	Description
boolean	The dropHandoffMessages.

getDropIvrMessages()

public abstract boolean getDropIvrMessages()

If set to true, all messages from ivr stage are dropped.

bool drop_ivr_messages = 3;

Returns

Type	Description
boolean	The dropIvrMessages.

getDropVirtualAgentMessages()

public abstract boolean getDropVirtualAgentMessages()

If set to true, all messages from virtual agent are dropped.

bool drop_virtual_agent_messages = 2;

Returns

Type	Description
boolean	The dropVirtualAgentMessages.