Package com.google.cloud.contactcenterinsights.v1 (2.32.0)

GitHub Repository

Client Classes

Client classes are the main entry point to using a package. They contain several variations of Java methods for each of the API's methods.

Client Description
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient Service Description: An API that lets users analyze and explore their business conversation data.

This class provides the ability to make remote calls to the backing service through method calls that map to API methods. Sample code to get started:

Settings Classes

Settings classes can be used to configure credentials, endpoints, and retry settings for a Client.

Settings Description
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsSettings Settings class to configure an instance of ContactCenterInsightsClient.

The default instance has everything set to sensible defaults:

com.google.cloud.contactcenterinsights.v1.Settings

The settings resource.

Classes

Class Description
com.google.cloud.contactcenterinsights.v1.Analysis The analysis resource.
com.google.cloud.contactcenterinsights.v1.Analysis.Builder The analysis resource.
com.google.cloud.contactcenterinsights.v1.AnalysisName
com.google.cloud.contactcenterinsights.v1.AnalysisName.Builder Builder for projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}.
com.google.cloud.contactcenterinsights.v1.AnalysisResult The result of an analysis.
com.google.cloud.contactcenterinsights.v1.AnalysisResult.Builder The result of an analysis.
com.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata Call-specific metadata created during analysis.
com.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata.Builder Call-specific metadata created during analysis.
com.google.cloud.contactcenterinsights.v1.AnnotationBoundary A point in a conversation that marks the start or the end of an annotation.
com.google.cloud.contactcenterinsights.v1.AnnotationBoundary.Builder A point in a conversation that marks the start or the end of an annotation.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector Selector of all available annotators and phrase matchers to run.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.Builder Selector of all available annotators and phrase matchers to run.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig Configuration for summarization.
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.Builder Configuration for summarization.
com.google.cloud.contactcenterinsights.v1.AnswerFeedback The feedback that the customer has about a certain answer in the conversation.
com.google.cloud.contactcenterinsights.v1.AnswerFeedback.Builder The feedback that the customer has about a certain answer in the conversation.
com.google.cloud.contactcenterinsights.v1.ArticleSuggestionData Agent Assist Article Suggestion data.
com.google.cloud.contactcenterinsights.v1.ArticleSuggestionData.Builder Agent Assist Article Suggestion data.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata The metadata for a bulk analyze conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata.Builder The metadata for a bulk analyze conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest The request to analyze conversations in bulk.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest.Builder The request to analyze conversations in bulk.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse The response for a bulk analyze conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse.Builder The response for a bulk analyze conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsMetadata The metadata for a bulk delete conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsMetadata.Builder The metadata for a bulk delete conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsRequest The request to delete conversations in bulk.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsRequest.Builder The request to delete conversations in bulk.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsResponse The response for a bulk delete conversations operation.
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsResponse.Builder The response for a bulk delete conversations operation.
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest Request to get statistics of an issue model.
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest.Builder Request to get statistics of an issue model.
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse Response of querying an issue model's statistics.
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse.Builder Response of querying an issue model's statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsRequest The request for calculating conversation statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsRequest.Builder The request for calculating conversation statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse The response for calculating conversation statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.Builder The response for calculating conversation statistics.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries A time series representing conversations over time.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.Builder A time series representing conversations over time.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.Interval A single interval in a time series.
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.Interval.Builder A single interval in a time series.
com.google.cloud.contactcenterinsights.v1.CallAnnotation A piece of metadata that applies to a window of a call.
com.google.cloud.contactcenterinsights.v1.CallAnnotation.Builder A piece of metadata that applies to a window of a call.
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysesFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysesPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListAnalysesPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListConversationsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListConversationsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListConversationsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListPhraseMatchersFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListPhraseMatchersPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListPhraseMatchersPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListViewsFixedSizeCollection
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListViewsPage
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient.ListViewsPagedResponse
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsGrpc An API that lets users analyze and explore their business conversation data.
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsGrpc.ContactCenterInsightsImplBase Base class for the server implementation of the service ContactCenterInsights. An API that lets users analyze and explore their business conversation data.
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsProto
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsSettings.Builder Builder for ContactCenterInsightsSettings.
com.google.cloud.contactcenterinsights.v1.Conversation The conversation resource.
com.google.cloud.contactcenterinsights.v1.Conversation.Builder The conversation resource.
com.google.cloud.contactcenterinsights.v1.Conversation.CallMetadata Call-specific metadata.
com.google.cloud.contactcenterinsights.v1.Conversation.CallMetadata.Builder Call-specific metadata.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript A message representing the transcript of a conversation.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.Builder A message representing the transcript of a conversation.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment A segment of a full transcript.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.Builder A segment of a full transcript.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata Metadata from Dialogflow relating to the current transcript segment.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata.Builder Metadata from Dialogflow relating to the current transcript segment.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo Word-level info for words in a transcript.
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo.Builder Word-level info for words in a transcript.
com.google.cloud.contactcenterinsights.v1.ConversationDataSource The conversation source, which is a combination of transcript and audio.
com.google.cloud.contactcenterinsights.v1.ConversationDataSource.Builder The conversation source, which is a combination of transcript and audio.
com.google.cloud.contactcenterinsights.v1.ConversationLevelSentiment One channel of conversation-level sentiment data.
com.google.cloud.contactcenterinsights.v1.ConversationLevelSentiment.Builder One channel of conversation-level sentiment data.
com.google.cloud.contactcenterinsights.v1.ConversationName
com.google.cloud.contactcenterinsights.v1.ConversationName.Builder Builder for projects/{project}/locations/{location}/conversations/{conversation}.
com.google.cloud.contactcenterinsights.v1.ConversationParticipant The call participant speaking for a given utterance.
com.google.cloud.contactcenterinsights.v1.ConversationParticipant.Builder The call participant speaking for a given utterance.
com.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData Conversation summarization suggestion data.
com.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData.Builder Conversation summarization suggestion data.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisOperationMetadata Metadata for a create analysis operation.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisOperationMetadata.Builder Metadata for a create analysis operation.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRequest The request to create an analysis.
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRequest.Builder The request to create an analysis.
com.google.cloud.contactcenterinsights.v1.CreateConversationRequest Request to create a conversation.
com.google.cloud.contactcenterinsights.v1.CreateConversationRequest.Builder Request to create a conversation.
com.google.cloud.contactcenterinsights.v1.CreateIssueModelMetadata Metadata for creating an issue model.
com.google.cloud.contactcenterinsights.v1.CreateIssueModelMetadata.Builder Metadata for creating an issue model.
com.google.cloud.contactcenterinsights.v1.CreateIssueModelRequest The request to create an issue model.
com.google.cloud.contactcenterinsights.v1.CreateIssueModelRequest.Builder The request to create an issue model.
com.google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequest Request to create a phrase matcher.
com.google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequest.Builder Request to create a phrase matcher.
com.google.cloud.contactcenterinsights.v1.CreateViewRequest The request to create a view.
com.google.cloud.contactcenterinsights.v1.CreateViewRequest.Builder The request to create a view.
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRequest The request to delete an analysis.
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRequest.Builder The request to delete an analysis.
com.google.cloud.contactcenterinsights.v1.DeleteConversationRequest The request to delete a conversation.
com.google.cloud.contactcenterinsights.v1.DeleteConversationRequest.Builder The request to delete a conversation.
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelMetadata Metadata for deleting an issue model.
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelMetadata.Builder Metadata for deleting an issue model.
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelRequest The request to delete an issue model.
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelRequest.Builder The request to delete an issue model.
com.google.cloud.contactcenterinsights.v1.DeleteIssueRequest The request to delete an issue.
com.google.cloud.contactcenterinsights.v1.DeleteIssueRequest.Builder The request to delete an issue.
com.google.cloud.contactcenterinsights.v1.DeletePhraseMatcherRequest The request to delete a phrase matcher.
com.google.cloud.contactcenterinsights.v1.DeletePhraseMatcherRequest.Builder The request to delete a phrase matcher.
com.google.cloud.contactcenterinsights.v1.DeleteViewRequest The request to delete a view.
com.google.cloud.contactcenterinsights.v1.DeleteViewRequest.Builder The request to delete a view.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelMetadata Metadata for deploying an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelMetadata.Builder Metadata for deploying an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelRequest The request to deploy an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelRequest.Builder The request to deploy an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelResponse The response to deploy an issue model.
com.google.cloud.contactcenterinsights.v1.DeployIssueModelResponse.Builder The response to deploy an issue model.
com.google.cloud.contactcenterinsights.v1.DialogflowIntent The data for a Dialogflow intent. Represents a detected intent in the conversation, e.g. MAKES_PROMISE.
com.google.cloud.contactcenterinsights.v1.DialogflowIntent.Builder The data for a Dialogflow intent. Represents a detected intent in the conversation, e.g. MAKES_PROMISE.
com.google.cloud.contactcenterinsights.v1.DialogflowInteractionData Dialogflow interaction data.
com.google.cloud.contactcenterinsights.v1.DialogflowInteractionData.Builder Dialogflow interaction data.
com.google.cloud.contactcenterinsights.v1.DialogflowSource A Dialogflow source of conversation data.
com.google.cloud.contactcenterinsights.v1.DialogflowSource.Builder A Dialogflow source of conversation data.
com.google.cloud.contactcenterinsights.v1.Entity The data for an entity annotation. Represents a phrase in the conversation that is a known entity, such as a person, an organization, or location.
com.google.cloud.contactcenterinsights.v1.Entity.Builder The data for an entity annotation. Represents a phrase in the conversation that is a known entity, such as a person, an organization, or location.
com.google.cloud.contactcenterinsights.v1.EntityMentionData The data for an entity mention annotation. This represents a mention of an Entity in the conversation.
com.google.cloud.contactcenterinsights.v1.EntityMentionData.Builder The data for an entity mention annotation. This represents a mention of an Entity in the conversation.
com.google.cloud.contactcenterinsights.v1.ExactMatchConfig Exact match configuration.
com.google.cloud.contactcenterinsights.v1.ExactMatchConfig.Builder Exact match configuration.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataMetadata Metadata for an export insights operation.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataMetadata.Builder Metadata for an export insights operation.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest The request to export insights.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestination A BigQuery Table Reference.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestination.Builder A BigQuery Table Reference.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.Builder The request to export insights.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataResponse Response for an export insights operation.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataResponse.Builder Response for an export insights operation.
com.google.cloud.contactcenterinsights.v1.FaqAnswerData Agent Assist frequently-asked-question answer data.
com.google.cloud.contactcenterinsights.v1.FaqAnswerData.Builder Agent Assist frequently-asked-question answer data.
com.google.cloud.contactcenterinsights.v1.GcsSource A Cloud Storage source of conversation data.
com.google.cloud.contactcenterinsights.v1.GcsSource.Builder A Cloud Storage source of conversation data.
com.google.cloud.contactcenterinsights.v1.GetAnalysisRequest The request to get an analysis.
com.google.cloud.contactcenterinsights.v1.GetAnalysisRequest.Builder The request to get an analysis.
com.google.cloud.contactcenterinsights.v1.GetConversationRequest The request to get a conversation.
com.google.cloud.contactcenterinsights.v1.GetConversationRequest.Builder The request to get a conversation.
com.google.cloud.contactcenterinsights.v1.GetIssueModelRequest The request to get an issue model.
com.google.cloud.contactcenterinsights.v1.GetIssueModelRequest.Builder The request to get an issue model.
com.google.cloud.contactcenterinsights.v1.GetIssueRequest The request to get an issue.
com.google.cloud.contactcenterinsights.v1.GetIssueRequest.Builder The request to get an issue.
com.google.cloud.contactcenterinsights.v1.GetPhraseMatcherRequest The request to get a a phrase matcher.
com.google.cloud.contactcenterinsights.v1.GetPhraseMatcherRequest.Builder The request to get a a phrase matcher.
com.google.cloud.contactcenterinsights.v1.GetSettingsRequest The request to get project-level settings.
com.google.cloud.contactcenterinsights.v1.GetSettingsRequest.Builder The request to get project-level settings.
com.google.cloud.contactcenterinsights.v1.GetViewRequest The request to get a view.
com.google.cloud.contactcenterinsights.v1.GetViewRequest.Builder The request to get a view.
com.google.cloud.contactcenterinsights.v1.HoldData The data for a hold annotation.
com.google.cloud.contactcenterinsights.v1.HoldData.Builder The data for a hold annotation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata The metadata for an IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.Builder The metadata for an IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStats Statistics for IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStats.Builder Statistics for IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest The request to ingest conversations.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.Builder The request to ingest conversations.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig Configuration that applies to all conversations.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig.Builder Configuration that applies to all conversations.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource Configuration for Cloud Storage bucket sources.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource.Builder Configuration for Cloud Storage bucket sources.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig Configuration for processing transcript objects.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig.Builder Configuration for processing transcript objects.
com.google.cloud.contactcenterinsights.v1.IngestConversationsResponse The response to an IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.IngestConversationsResponse.Builder The response to an IngestConversations operation.
com.google.cloud.contactcenterinsights.v1.Intent The data for an intent. Represents a detected intent in the conversation, for example MAKES_PROMISE.
com.google.cloud.contactcenterinsights.v1.Intent.Builder The data for an intent. Represents a detected intent in the conversation, for example MAKES_PROMISE.
com.google.cloud.contactcenterinsights.v1.IntentMatchData The data for an intent match. Represents an intent match for a text segment in the conversation. A text segment can be part of a sentence, a complete sentence, or an utterance
com.google.cloud.contactcenterinsights.v1.IntentMatchData.Builder The data for an intent match. Represents an intent match for a text segment in the conversation. A text segment can be part of a sentence, a complete sentence, or an utterance
com.google.cloud.contactcenterinsights.v1.InterruptionData The data for an interruption annotation.
com.google.cloud.contactcenterinsights.v1.InterruptionData.Builder The data for an interruption annotation.
com.google.cloud.contactcenterinsights.v1.Issue The issue resource.
com.google.cloud.contactcenterinsights.v1.Issue.Builder The issue resource.
com.google.cloud.contactcenterinsights.v1.IssueAssignment Information about the issue.
com.google.cloud.contactcenterinsights.v1.IssueAssignment.Builder Information about the issue.
com.google.cloud.contactcenterinsights.v1.IssueMatchData The data for an issue match annotation.
com.google.cloud.contactcenterinsights.v1.IssueMatchData.Builder The data for an issue match annotation.
com.google.cloud.contactcenterinsights.v1.IssueModel The issue model resource.
com.google.cloud.contactcenterinsights.v1.IssueModel.Builder The issue model resource.
com.google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig Configs for the input data used to create the issue model.
com.google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig.Builder Configs for the input data used to create the issue model.
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats Aggregated statistics about an issue model.
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.Builder Aggregated statistics about an issue model.
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats Aggregated statistics about an issue.
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStats.Builder Aggregated statistics about an issue.
com.google.cloud.contactcenterinsights.v1.IssueModelName
com.google.cloud.contactcenterinsights.v1.IssueModelName.Builder Builder for projects/{project}/locations/{location}/issueModels/{issue_model}.
com.google.cloud.contactcenterinsights.v1.IssueModelResult Issue Modeling result on a conversation.
com.google.cloud.contactcenterinsights.v1.IssueModelResult.Builder Issue Modeling result on a conversation.
com.google.cloud.contactcenterinsights.v1.IssueName
com.google.cloud.contactcenterinsights.v1.IssueName.Builder Builder for projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue}.
com.google.cloud.contactcenterinsights.v1.ListAnalysesRequest The request to list analyses.
com.google.cloud.contactcenterinsights.v1.ListAnalysesRequest.Builder The request to list analyses.
com.google.cloud.contactcenterinsights.v1.ListAnalysesResponse The response to list analyses.
com.google.cloud.contactcenterinsights.v1.ListAnalysesResponse.Builder The response to list analyses.
com.google.cloud.contactcenterinsights.v1.ListConversationsRequest Request to list conversations.
com.google.cloud.contactcenterinsights.v1.ListConversationsRequest.Builder Request to list conversations.
com.google.cloud.contactcenterinsights.v1.ListConversationsResponse The response of listing conversations.
com.google.cloud.contactcenterinsights.v1.ListConversationsResponse.Builder The response of listing conversations.
com.google.cloud.contactcenterinsights.v1.ListIssueModelsRequest Request to list issue models.
com.google.cloud.contactcenterinsights.v1.ListIssueModelsRequest.Builder Request to list issue models.
com.google.cloud.contactcenterinsights.v1.ListIssueModelsResponse The response of listing issue models.
com.google.cloud.contactcenterinsights.v1.ListIssueModelsResponse.Builder The response of listing issue models.
com.google.cloud.contactcenterinsights.v1.ListIssuesRequest Request to list issues.
com.google.cloud.contactcenterinsights.v1.ListIssuesRequest.Builder Request to list issues.
com.google.cloud.contactcenterinsights.v1.ListIssuesResponse The response of listing issues.
com.google.cloud.contactcenterinsights.v1.ListIssuesResponse.Builder The response of listing issues.
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersRequest Request to list phrase matchers.
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersRequest.Builder Request to list phrase matchers.
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse The response of listing phrase matchers.
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse.Builder The response of listing phrase matchers.
com.google.cloud.contactcenterinsights.v1.ListViewsRequest The request to list views.
com.google.cloud.contactcenterinsights.v1.ListViewsRequest.Builder The request to list views.
com.google.cloud.contactcenterinsights.v1.ListViewsResponse The response of listing views.
com.google.cloud.contactcenterinsights.v1.ListViewsResponse.Builder The response of listing views.
com.google.cloud.contactcenterinsights.v1.LocationName
com.google.cloud.contactcenterinsights.v1.LocationName.Builder Builder for projects/{project}/locations/{location}.
com.google.cloud.contactcenterinsights.v1.PhraseMatchData The data for a matched phrase matcher. Represents information identifying a phrase matcher for a given match.
com.google.cloud.contactcenterinsights.v1.PhraseMatchData.Builder The data for a matched phrase matcher. Represents information identifying a phrase matcher for a given match.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRule The data for a phrase match rule.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRule.Builder The data for a phrase match rule.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig Configuration information of a phrase match rule.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig.Builder Configuration information of a phrase match rule.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup A message representing a rule in the phrase matcher.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.Builder A message representing a rule in the phrase matcher.
com.google.cloud.contactcenterinsights.v1.PhraseMatcher The phrase matcher resource.
com.google.cloud.contactcenterinsights.v1.PhraseMatcher.Builder The phrase matcher resource.
com.google.cloud.contactcenterinsights.v1.PhraseMatcherName
com.google.cloud.contactcenterinsights.v1.PhraseMatcherName.Builder Builder for projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}.
com.google.cloud.contactcenterinsights.v1.RedactionConfig DLP resources used for redaction while ingesting conversations.
com.google.cloud.contactcenterinsights.v1.RedactionConfig.Builder DLP resources used for redaction while ingesting conversations.
com.google.cloud.contactcenterinsights.v1.ResourcesProto
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation An annotation that was generated during the customer and agent interaction.
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.Builder An annotation that was generated during the customer and agent interaction.
com.google.cloud.contactcenterinsights.v1.SentimentData The data for a sentiment annotation.
com.google.cloud.contactcenterinsights.v1.SentimentData.Builder The data for a sentiment annotation.
com.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig Default configuration when creating Analyses in Insights.
com.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig.Builder Default configuration when creating Analyses in Insights.
com.google.cloud.contactcenterinsights.v1.Settings.Builder The settings resource.
com.google.cloud.contactcenterinsights.v1.SettingsName
com.google.cloud.contactcenterinsights.v1.SettingsName.Builder Builder for projects/{project}/locations/{location}/settings.
com.google.cloud.contactcenterinsights.v1.SilenceData The data for a silence annotation.
com.google.cloud.contactcenterinsights.v1.SilenceData.Builder The data for a silence annotation.
com.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData Agent Assist Smart Compose suggestion data.
com.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData.Builder Agent Assist Smart Compose suggestion data.
com.google.cloud.contactcenterinsights.v1.SmartReplyData Agent Assist Smart Reply data.
com.google.cloud.contactcenterinsights.v1.SmartReplyData.Builder Agent Assist Smart Reply data.
com.google.cloud.contactcenterinsights.v1.SpeechConfig Speech-to-Text configuration.
com.google.cloud.contactcenterinsights.v1.SpeechConfig.Builder Speech-to-Text configuration.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelMetadata Metadata for undeploying an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelMetadata.Builder Metadata for undeploying an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelRequest The request to undeploy an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelRequest.Builder The request to undeploy an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelResponse The response to undeploy an issue model.
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelResponse.Builder The response to undeploy an issue model.
com.google.cloud.contactcenterinsights.v1.UpdateConversationRequest The request to update a conversation.
com.google.cloud.contactcenterinsights.v1.UpdateConversationRequest.Builder The request to update a conversation.
com.google.cloud.contactcenterinsights.v1.UpdateIssueModelRequest The request to update an issue model.
com.google.cloud.contactcenterinsights.v1.UpdateIssueModelRequest.Builder The request to update an issue model.
com.google.cloud.contactcenterinsights.v1.UpdateIssueRequest The request to update an issue.
com.google.cloud.contactcenterinsights.v1.UpdateIssueRequest.Builder The request to update an issue.
com.google.cloud.contactcenterinsights.v1.UpdatePhraseMatcherRequest The request to update a phrase matcher.
com.google.cloud.contactcenterinsights.v1.UpdatePhraseMatcherRequest.Builder The request to update a phrase matcher.
com.google.cloud.contactcenterinsights.v1.UpdateSettingsRequest The request to update project-level settings.
com.google.cloud.contactcenterinsights.v1.UpdateSettingsRequest.Builder The request to update project-level settings.
com.google.cloud.contactcenterinsights.v1.UpdateViewRequest The request to update a view.
com.google.cloud.contactcenterinsights.v1.UpdateViewRequest.Builder The request to update a view.
com.google.cloud.contactcenterinsights.v1.UploadConversationMetadata The metadata for an UploadConversation operation.
com.google.cloud.contactcenterinsights.v1.UploadConversationMetadata.Builder The metadata for an UploadConversation operation.
com.google.cloud.contactcenterinsights.v1.UploadConversationRequest Request to upload a conversation.
com.google.cloud.contactcenterinsights.v1.UploadConversationRequest.Builder Request to upload a conversation.
com.google.cloud.contactcenterinsights.v1.View The View resource.
com.google.cloud.contactcenterinsights.v1.View.Builder The View resource.
com.google.cloud.contactcenterinsights.v1.ViewName
com.google.cloud.contactcenterinsights.v1.ViewName.Builder Builder for projects/{project}/locations/{location}/views/{view}.

Interfaces

Interface Description
com.google.cloud.contactcenterinsights.v1.AnalysisOrBuilder
com.google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.AnalysisResultOrBuilder
com.google.cloud.contactcenterinsights.v1.AnnotationBoundaryOrBuilder
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.AnnotatorSelectorOrBuilder
com.google.cloud.contactcenterinsights.v1.AnswerFeedbackOrBuilder
com.google.cloud.contactcenterinsights.v1.ArticleSuggestionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.BulkDeleteConversationsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateStatsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeries.IntervalOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponse.TimeSeriesOrBuilder
com.google.cloud.contactcenterinsights.v1.CalculateStatsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.CallAnnotationOrBuilder
com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsGrpc.AsyncService An API that lets users analyze and explore their business conversation data.
com.google.cloud.contactcenterinsights.v1.Conversation.CallMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfoOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegmentOrBuilder
com.google.cloud.contactcenterinsights.v1.Conversation.TranscriptOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationDataSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationLevelSentimentOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationParticipantOrBuilder
com.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateAnalysisOperationMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateAnalysisRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.CreateViewRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteAnalysisRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteIssueRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeletePhraseMatcherRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeleteViewRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeployIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.DeployIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.DeployIssueModelResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.DialogflowIntentOrBuilder
com.google.cloud.contactcenterinsights.v1.DialogflowInteractionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.DialogflowSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.EntityMentionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.EntityOrBuilder
com.google.cloud.contactcenterinsights.v1.ExactMatchConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestinationOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.FaqAnswerDataOrBuilder
com.google.cloud.contactcenterinsights.v1.GcsSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.GetAnalysisRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetIssueRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetPhraseMatcherRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetSettingsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.GetViewRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.HoldDataOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStatsOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSourceOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.IngestConversationsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.IntentMatchDataOrBuilder
com.google.cloud.contactcenterinsights.v1.IntentOrBuilder
com.google.cloud.contactcenterinsights.v1.InterruptionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueAssignmentOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueMatchDataOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStats.IssueStatsOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModelLabelStatsOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModelOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueModelResultOrBuilder
com.google.cloud.contactcenterinsights.v1.IssueOrBuilder
com.google.cloud.contactcenterinsights.v1.ListAnalysesRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListAnalysesResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListConversationsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListConversationsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListIssueModelsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListIssueModelsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListIssuesRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListIssuesResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.ListViewsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ListViewsResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatchDataOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroupOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleOrBuilder
com.google.cloud.contactcenterinsights.v1.PhraseMatcherOrBuilder
com.google.cloud.contactcenterinsights.v1.RedactionConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotationOrBuilder
com.google.cloud.contactcenterinsights.v1.SentimentDataOrBuilder
com.google.cloud.contactcenterinsights.v1.Settings.AnalysisConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.SettingsOrBuilder
com.google.cloud.contactcenterinsights.v1.SilenceDataOrBuilder
com.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionDataOrBuilder
com.google.cloud.contactcenterinsights.v1.SmartReplyDataOrBuilder
com.google.cloud.contactcenterinsights.v1.SpeechConfigOrBuilder
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UndeployIssueModelResponseOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateIssueModelRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateIssueRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdatePhraseMatcherRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateSettingsRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UpdateViewRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.UploadConversationMetadataOrBuilder
com.google.cloud.contactcenterinsights.v1.UploadConversationRequestOrBuilder
com.google.cloud.contactcenterinsights.v1.ViewOrBuilder

Enums

Enum Description
com.google.cloud.contactcenterinsights.v1.AnalysisResult.MetadataCase
com.google.cloud.contactcenterinsights.v1.AnnotationBoundary.DetailedBoundaryCase
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.ModelSourceCase
com.google.cloud.contactcenterinsights.v1.AnnotatorSelector.SummarizationConfig.SummarizationModel Summarization model to use, if conversation_profile is not used.
com.google.cloud.contactcenterinsights.v1.AnswerFeedback.CorrectnessLevel The correctness level of an answer.
com.google.cloud.contactcenterinsights.v1.CallAnnotation.DataCase
com.google.cloud.contactcenterinsights.v1.Conversation.ExpirationCase
com.google.cloud.contactcenterinsights.v1.Conversation.Medium Possible media for the conversation.
com.google.cloud.contactcenterinsights.v1.Conversation.MetadataCase
com.google.cloud.contactcenterinsights.v1.ConversationDataSource.SourceCase
com.google.cloud.contactcenterinsights.v1.ConversationParticipant.ParticipantCase
com.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role The role of the participant.
com.google.cloud.contactcenterinsights.v1.ConversationView Represents the options for viewing a conversation.
com.google.cloud.contactcenterinsights.v1.Entity.Type The type of the entity. For most entity types, the associated metadata is a Wikipedia URL (wikipedia_url) and Knowledge Graph MID (mid). The table below lists the associated fields for entities that have different
com.google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType The supported types of mentions.
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.DestinationCase
com.google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.WriteDisposition Specifies the action that occurs if the destination table already exists.
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource.BucketObjectType Protobuf enum google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource.BucketObjectType
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ObjectConfigCase
com.google.cloud.contactcenterinsights.v1.IngestConversationsRequest.SourceCase
com.google.cloud.contactcenterinsights.v1.IssueModel.ModelType Type of the model.
com.google.cloud.contactcenterinsights.v1.IssueModel.State State of the model.
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleConfig.ConfigCase
com.google.cloud.contactcenterinsights.v1.PhraseMatchRuleGroup.PhraseMatchRuleGroupType Specifies how to combine each phrase match rule for whether there is a match.
com.google.cloud.contactcenterinsights.v1.PhraseMatcher.PhraseMatcherType Specifies how to combine each phrase match rule group to determine whether there is a match.
com.google.cloud.contactcenterinsights.v1.RuntimeAnnotation.DataCase