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public static interface ContactCenterInsightsGrpc.AsyncService
An API that lets users analyze and explore their business conversation data.
Methods
bulkAnalyzeConversations(BulkAnalyzeConversationsRequest request, StreamObserver<Operation> responseObserver)
public default void bulkAnalyzeConversations(BulkAnalyzeConversationsRequest request, StreamObserver<Operation> responseObserver)
Analyzes multiple conversations in a single request.
Parameters | |
---|---|
Name | Description |
request | BulkAnalyzeConversationsRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |
calculateIssueModelStats(CalculateIssueModelStatsRequest request, StreamObserver<CalculateIssueModelStatsResponse> responseObserver)
public default void calculateIssueModelStats(CalculateIssueModelStatsRequest request, StreamObserver<CalculateIssueModelStatsResponse> responseObserver)
Gets an issue model's statistics.
Parameters | |
---|---|
Name | Description |
request | CalculateIssueModelStatsRequest |
responseObserver | io.grpc.stub.StreamObserver<CalculateIssueModelStatsResponse> |
calculateStats(CalculateStatsRequest request, StreamObserver<CalculateStatsResponse> responseObserver)
public default void calculateStats(CalculateStatsRequest request, StreamObserver<CalculateStatsResponse> responseObserver)
Gets conversation statistics.
Parameters | |
---|---|
Name | Description |
request | CalculateStatsRequest |
responseObserver | io.grpc.stub.StreamObserver<CalculateStatsResponse> |
createAnalysis(CreateAnalysisRequest request, StreamObserver<Operation> responseObserver)
public default void createAnalysis(CreateAnalysisRequest request, StreamObserver<Operation> responseObserver)
Creates an analysis. The long running operation is done when the analysis has completed.
Parameters | |
---|---|
Name | Description |
request | CreateAnalysisRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |
createConversation(CreateConversationRequest request, StreamObserver<Conversation> responseObserver)
public default void createConversation(CreateConversationRequest request, StreamObserver<Conversation> responseObserver)
Creates a conversation.
Parameters | |
---|---|
Name | Description |
request | CreateConversationRequest |
responseObserver | io.grpc.stub.StreamObserver<Conversation> |
createIssueModel(CreateIssueModelRequest request, StreamObserver<Operation> responseObserver)
public default void createIssueModel(CreateIssueModelRequest request, StreamObserver<Operation> responseObserver)
Creates an issue model.
Parameters | |
---|---|
Name | Description |
request | CreateIssueModelRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |
createPhraseMatcher(CreatePhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)
public default void createPhraseMatcher(CreatePhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)
Creates a phrase matcher.
Parameters | |
---|---|
Name | Description |
request | CreatePhraseMatcherRequest |
responseObserver | io.grpc.stub.StreamObserver<PhraseMatcher> |
createView(CreateViewRequest request, StreamObserver<View> responseObserver)
public default void createView(CreateViewRequest request, StreamObserver<View> responseObserver)
Creates a view.
Parameters | |
---|---|
Name | Description |
request | CreateViewRequest |
responseObserver | io.grpc.stub.StreamObserver<View> |
deleteAnalysis(DeleteAnalysisRequest request, StreamObserver<Empty> responseObserver)
public default void deleteAnalysis(DeleteAnalysisRequest request, StreamObserver<Empty> responseObserver)
Deletes an analysis.
Parameters | |
---|---|
Name | Description |
request | DeleteAnalysisRequest |
responseObserver | io.grpc.stub.StreamObserver<Empty> |
deleteConversation(DeleteConversationRequest request, StreamObserver<Empty> responseObserver)
public default void deleteConversation(DeleteConversationRequest request, StreamObserver<Empty> responseObserver)
Deletes a conversation.
Parameters | |
---|---|
Name | Description |
request | DeleteConversationRequest |
responseObserver | io.grpc.stub.StreamObserver<Empty> |
deleteIssue(DeleteIssueRequest request, StreamObserver<Empty> responseObserver)
public default void deleteIssue(DeleteIssueRequest request, StreamObserver<Empty> responseObserver)
Deletes an issue.
Parameters | |
---|---|
Name | Description |
request | DeleteIssueRequest |
responseObserver | io.grpc.stub.StreamObserver<Empty> |
deleteIssueModel(DeleteIssueModelRequest request, StreamObserver<Operation> responseObserver)
public default void deleteIssueModel(DeleteIssueModelRequest request, StreamObserver<Operation> responseObserver)
Deletes an issue model.
Parameters | |
---|---|
Name | Description |
request | DeleteIssueModelRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |
deletePhraseMatcher(DeletePhraseMatcherRequest request, StreamObserver<Empty> responseObserver)
public default void deletePhraseMatcher(DeletePhraseMatcherRequest request, StreamObserver<Empty> responseObserver)
Deletes a phrase matcher.
Parameters | |
---|---|
Name | Description |
request | DeletePhraseMatcherRequest |
responseObserver | io.grpc.stub.StreamObserver<Empty> |
deleteView(DeleteViewRequest request, StreamObserver<Empty> responseObserver)
public default void deleteView(DeleteViewRequest request, StreamObserver<Empty> responseObserver)
Deletes a view.
Parameters | |
---|---|
Name | Description |
request | DeleteViewRequest |
responseObserver | io.grpc.stub.StreamObserver<Empty> |
deployIssueModel(DeployIssueModelRequest request, StreamObserver<Operation> responseObserver)
public default void deployIssueModel(DeployIssueModelRequest request, StreamObserver<Operation> responseObserver)
Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.
Parameters | |
---|---|
Name | Description |
request | DeployIssueModelRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |
exportInsightsData(ExportInsightsDataRequest request, StreamObserver<Operation> responseObserver)
public default void exportInsightsData(ExportInsightsDataRequest request, StreamObserver<Operation> responseObserver)
Export insights data to a destination defined in the request body.
Parameters | |
---|---|
Name | Description |
request | ExportInsightsDataRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |
getAnalysis(GetAnalysisRequest request, StreamObserver<Analysis> responseObserver)
public default void getAnalysis(GetAnalysisRequest request, StreamObserver<Analysis> responseObserver)
Gets an analysis.
Parameters | |
---|---|
Name | Description |
request | GetAnalysisRequest |
responseObserver | io.grpc.stub.StreamObserver<Analysis> |
getConversation(GetConversationRequest request, StreamObserver<Conversation> responseObserver)
public default void getConversation(GetConversationRequest request, StreamObserver<Conversation> responseObserver)
Gets a conversation.
Parameters | |
---|---|
Name | Description |
request | GetConversationRequest |
responseObserver | io.grpc.stub.StreamObserver<Conversation> |
getIssue(GetIssueRequest request, StreamObserver<Issue> responseObserver)
public default void getIssue(GetIssueRequest request, StreamObserver<Issue> responseObserver)
Gets an issue.
Parameters | |
---|---|
Name | Description |
request | GetIssueRequest |
responseObserver | io.grpc.stub.StreamObserver<Issue> |
getIssueModel(GetIssueModelRequest request, StreamObserver<IssueModel> responseObserver)
public default void getIssueModel(GetIssueModelRequest request, StreamObserver<IssueModel> responseObserver)
Gets an issue model.
Parameters | |
---|---|
Name | Description |
request | GetIssueModelRequest |
responseObserver | io.grpc.stub.StreamObserver<IssueModel> |
getPhraseMatcher(GetPhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)
public default void getPhraseMatcher(GetPhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)
Gets a phrase matcher.
Parameters | |
---|---|
Name | Description |
request | GetPhraseMatcherRequest |
responseObserver | io.grpc.stub.StreamObserver<PhraseMatcher> |
getSettings(GetSettingsRequest request, StreamObserver<Settings> responseObserver)
public default void getSettings(GetSettingsRequest request, StreamObserver<Settings> responseObserver)
Gets project-level settings.
Parameters | |
---|---|
Name | Description |
request | GetSettingsRequest |
responseObserver | io.grpc.stub.StreamObserver<Settings> |
getView(GetViewRequest request, StreamObserver<View> responseObserver)
public default void getView(GetViewRequest request, StreamObserver<View> responseObserver)
Gets a view.
Parameters | |
---|---|
Name | Description |
request | GetViewRequest |
responseObserver | io.grpc.stub.StreamObserver<View> |
ingestConversations(IngestConversationsRequest request, StreamObserver<Operation> responseObserver)
public default void ingestConversations(IngestConversationsRequest request, StreamObserver<Operation> responseObserver)
Imports conversations and processes them according to the user's configuration.
Parameters | |
---|---|
Name | Description |
request | IngestConversationsRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |
listAnalyses(ListAnalysesRequest request, StreamObserver<ListAnalysesResponse> responseObserver)
public default void listAnalyses(ListAnalysesRequest request, StreamObserver<ListAnalysesResponse> responseObserver)
Lists analyses.
Parameters | |
---|---|
Name | Description |
request | ListAnalysesRequest |
responseObserver | io.grpc.stub.StreamObserver<ListAnalysesResponse> |
listConversations(ListConversationsRequest request, StreamObserver<ListConversationsResponse> responseObserver)
public default void listConversations(ListConversationsRequest request, StreamObserver<ListConversationsResponse> responseObserver)
Lists conversations.
Parameters | |
---|---|
Name | Description |
request | ListConversationsRequest |
responseObserver | io.grpc.stub.StreamObserver<ListConversationsResponse> |
listIssueModels(ListIssueModelsRequest request, StreamObserver<ListIssueModelsResponse> responseObserver)
public default void listIssueModels(ListIssueModelsRequest request, StreamObserver<ListIssueModelsResponse> responseObserver)
Lists issue models.
Parameters | |
---|---|
Name | Description |
request | ListIssueModelsRequest |
responseObserver | io.grpc.stub.StreamObserver<ListIssueModelsResponse> |
listIssues(ListIssuesRequest request, StreamObserver<ListIssuesResponse> responseObserver)
public default void listIssues(ListIssuesRequest request, StreamObserver<ListIssuesResponse> responseObserver)
Lists issues.
Parameters | |
---|---|
Name | Description |
request | ListIssuesRequest |
responseObserver | io.grpc.stub.StreamObserver<ListIssuesResponse> |
listPhraseMatchers(ListPhraseMatchersRequest request, StreamObserver<ListPhraseMatchersResponse> responseObserver)
public default void listPhraseMatchers(ListPhraseMatchersRequest request, StreamObserver<ListPhraseMatchersResponse> responseObserver)
Lists phrase matchers.
Parameters | |
---|---|
Name | Description |
request | ListPhraseMatchersRequest |
responseObserver | io.grpc.stub.StreamObserver<ListPhraseMatchersResponse> |
listViews(ListViewsRequest request, StreamObserver<ListViewsResponse> responseObserver)
public default void listViews(ListViewsRequest request, StreamObserver<ListViewsResponse> responseObserver)
Lists views.
Parameters | |
---|---|
Name | Description |
request | ListViewsRequest |
responseObserver | io.grpc.stub.StreamObserver<ListViewsResponse> |
undeployIssueModel(UndeployIssueModelRequest request, StreamObserver<Operation> responseObserver)
public default void undeployIssueModel(UndeployIssueModelRequest request, StreamObserver<Operation> responseObserver)
Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.
Parameters | |
---|---|
Name | Description |
request | UndeployIssueModelRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |
updateConversation(UpdateConversationRequest request, StreamObserver<Conversation> responseObserver)
public default void updateConversation(UpdateConversationRequest request, StreamObserver<Conversation> responseObserver)
Updates a conversation.
Parameters | |
---|---|
Name | Description |
request | UpdateConversationRequest |
responseObserver | io.grpc.stub.StreamObserver<Conversation> |
updateIssue(UpdateIssueRequest request, StreamObserver<Issue> responseObserver)
public default void updateIssue(UpdateIssueRequest request, StreamObserver<Issue> responseObserver)
Updates an issue.
Parameters | |
---|---|
Name | Description |
request | UpdateIssueRequest |
responseObserver | io.grpc.stub.StreamObserver<Issue> |
updateIssueModel(UpdateIssueModelRequest request, StreamObserver<IssueModel> responseObserver)
public default void updateIssueModel(UpdateIssueModelRequest request, StreamObserver<IssueModel> responseObserver)
Updates an issue model.
Parameters | |
---|---|
Name | Description |
request | UpdateIssueModelRequest |
responseObserver | io.grpc.stub.StreamObserver<IssueModel> |
updatePhraseMatcher(UpdatePhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)
public default void updatePhraseMatcher(UpdatePhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)
Updates a phrase matcher.
Parameters | |
---|---|
Name | Description |
request | UpdatePhraseMatcherRequest |
responseObserver | io.grpc.stub.StreamObserver<PhraseMatcher> |
updateSettings(UpdateSettingsRequest request, StreamObserver<Settings> responseObserver)
public default void updateSettings(UpdateSettingsRequest request, StreamObserver<Settings> responseObserver)
Updates project-level settings.
Parameters | |
---|---|
Name | Description |
request | UpdateSettingsRequest |
responseObserver | io.grpc.stub.StreamObserver<Settings> |
updateView(UpdateViewRequest request, StreamObserver<View> responseObserver)
public default void updateView(UpdateViewRequest request, StreamObserver<View> responseObserver)
Updates a view.
Parameters | |
---|---|
Name | Description |
request | UpdateViewRequest |
responseObserver | io.grpc.stub.StreamObserver<View> |
uploadConversation(UploadConversationRequest request, StreamObserver<Operation> responseObserver)
public default void uploadConversation(UploadConversationRequest request, StreamObserver<Operation> responseObserver)
Create a longrunning conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction.
Parameters | |
---|---|
Name | Description |
request | UploadConversationRequest |
responseObserver | io.grpc.stub.StreamObserver<Operation> |