Getting support

Note: Cloud Tools for Eclipse is only compatible with the App Engine Java 8 runtime, which will reach the end of support on January 31, 2024. After this date, your existing Java 8 applications will continue to run and receive traffic. However, you cannot deploy new or update existing applications that use runtimes after their end of support date. We recommend that you migrate to the latest supported version of Java.

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Cloud Tools for Eclipse on Stack Overflow. Use the tag google-plugin-eclipse for questions about Cloud Tools for Eclipse. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Cloud Tools for Eclipse

You can visit the Google Cloud Slack community to discuss Cloud Tools for Eclipse and other Google Cloud products. If you haven't already joined, use this form to sign up.

Check GitHub

Cloud Tools for Eclipse is open source software. You can log bugs, make feature requests, and contribute code on GitHub.

File bugs or feature requests

From the Cloud Tools for Eclipse documentation, click "Send feedback" near the top right of the page. This will open a feedback form. Your comments will be reviewed by the Cloud Tools for Eclipse team.