Dialogflow v3 API - Class ResponseMessage.Types.LiveAgentHandoff (2.6.0)

public sealed class ResponseMessage.Types.LiveAgentHandoff : IMessage<ResponseMessage.Types.LiveAgentHandoff>, IEquatable<ResponseMessage.Types.LiveAgentHandoff>, IDeepCloneable<ResponseMessage.Types.LiveAgentHandoff>, IBufferMessage, IMessage

Reference documentation and code samples for the Dialogflow v3 API class ResponseMessage.Types.LiveAgentHandoff.

Indicates that the conversation should be handed off to a live agent.

Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures.

You may set this, for example:

In the [entry_fulfillment][google.cloud.dialogflow.cx.v3.Page.entry_fulfillment] of a [Page][google.cloud.dialogflow.cx.v3.Page] if entering the page indicates something went extremely wrong in the conversation.
In a webhook response when you determine that the customer issue can only be handled by a human.

Inheritance

object > ResponseMessage.Types.LiveAgentHandoff

Implements

IMessage ResponseMessage Types LiveAgentHandoff, IEquatable ResponseMessage Types LiveAgentHandoff, IDeepCloneable ResponseMessage Types LiveAgentHandoff, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google CloudGoogle.Cloud.DialogflowGoogle.Cloud.Dialogflow.CxV3

Assembly

Google.Cloud.Dialogflow.Cx.V3.dll

Constructors

LiveAgentHandoff()

public LiveAgentHandoff()

LiveAgentHandoff(LiveAgentHandoff)

public LiveAgentHandoff(ResponseMessage.Types.LiveAgentHandoff other)

Parameter
Name	Description
`other`	`ResponseMessageTypesLiveAgentHandoff`

Properties

Metadata

public Struct Metadata { get; set; }

Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.

Property Value
Type	Description
`Struct`