Reference documentation and code samples for the Contact Center AI Insights v1 API enum Entity.Types.Type.
The type of the entity. For most entity types, the associated metadata is a
Wikipedia URL (wikipedia_url) and Knowledge Graph MID (mid). The table
below lists the associated fields for entities that have different
metadata.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-04 UTC."],[],[]]