Resource: Participant
Represents a conversation participant (human agent, virtual agent, end-user).
JSON representation |
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{
"name": string,
"role": enum ( |
Fields | |
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name |
Optional. The unique identifier of this participant. Format: |
role |
Immutable. The role this participant plays in the conversation. This field must be set during participant creation and is then immutable. |
obfuscated |
Optional. Obfuscated user id that should be associated with the created participant. You can specify a user id as follows:
Dialogflow uses this user id for billing and measurement. If a user with the same obfuscatedExternalUserId is created in a later conversation, Dialogflow will know it's the same user. Dialogflow also uses this user id for Agent Assist suggestion personalization. For example, Dialogflow can use it to provide personalized smart reply suggestions for this user. Note:
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documents |
Optional. Key-value filters on the metadata of documents returned by article suggestion. If specified, article suggestion only returns suggested documents that match all filters in their
An object containing a list of |
Role
Enumeration of the roles a participant can play in a conversation.
Enums | |
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ROLE_UNSPECIFIED |
Participant role not set. |
HUMAN_AGENT |
Participant is a human agent. |
AUTOMATED_AGENT |
Participant is an automated agent, such as a Dialogflow agent. |
END_USER |
Participant is an end user that has called or chatted with Dialogflow services. |
Methods |
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Adds a text (chat, for example), or audio (phone recording, for example) message from a participant into the conversation. |
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Creates a new participant in a conversation. |
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Retrieves a conversation participant. |
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Returns the list of all participants in the specified conversation. |
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Updates the specified participant. |