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Type
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Enumeration of the types of events available.
Enums
TYPE_UNSPECIFIED
Type not set.
CONVERSATION_STARTED
A new conversation has been opened. This is fired when a telephone call is answered, or a conversation is created via the API.
CONVERSATION_FINISHED
An existing conversation has closed. This is fired when a telephone call is terminated, or a conversation is closed via the API.
HUMAN_INTERVENTION_NEEDED
An existing conversation has received notification from Dialogflow that human intervention is required.
NEW_MESSAGE
An existing conversation has received a new message, either from API or telephony. It is configured in ConversationProfile.new_message_event_notification_config
UNRECOVERABLE_ERROR
Unrecoverable error during a telephone call.
In general non-recoverable errors only occur if something was misconfigured in the ConversationProfile corresponding to the call. After a non-recoverable error, Dialogflow may stop responding.
We don't fire this event:
in an API call because we can directly return the error, or,
when we can recover from an error.
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Last updated 2024-04-03 UTC.
[{
"type": "thumb-down",
"id": "hardToUnderstand",
"label":"Hard to understand"
},{
"type": "thumb-down",
"id": "incorrectInformationOrSampleCode",
"label":"Incorrect information or sample code"
},{
"type": "thumb-down",
"id": "missingTheInformationSamplesINeed",
"label":"Missing the information/samples I need"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]
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{
"lastModified": "Last updated 2024-04-03 UTC.",
"confidential": False
}