Language support

This page lists all languages supported by Conversational Insights. Language is specified within a conversation's languageCode parameter. This field is distinct from the utterance-level languageCode field, which you can optionally set in a TranscriptSegment object to assign a language to that specific utterance in the transcript. Insights uses the conversation-level languageCode to determine whether the features listed next to the Language Table check boxes are supported by your language. If the conversation-level languageCode is not set, Insights infers the language from the utterance-level languageCode (if set) and then from detecting the transcript's language directly. For more information about creating and analyzing conversations, see the console guide or the REST API guide.

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Language table

Insights supports the languages listed in the table for the following features:

You can filter the following table to see which languages and dialects are available for the feature(s) that you want to use by selecting the checkbox next to the feature's name. The filtered table only shows the languages and dialects which all of your selected features support.

(using API or console)
Name BCP-47 Store/Import Create a topic model Infer topics Quality AI Intent/Smart highlights Custom highlights Summarization Entity
Afrikaans af
Albanian sq
Amharic am
Arabic ar
Armenian hy
Azerbaijani az
Basque eu
Bengali bn
Bosnian bs
Bulgarian bg
Burmese my
Catalan ca
Chinese, Cantonese yue
Chinese, Mandarin zh
Croatian hr
Czech cs
Danish da
Dutch nl
English en
Estonian et
Filipino fil
Finnish fi
French fr
Galician gl
Georgian ka
German de
Greek el
Gujarati gu
Hebrew iw
Hindi hi
Hungarian hu
Icelandic is
Indonesian id
Italian it
Japanese ja
Javanese jv
Kannada kn
Kazakh kk
Khmer km
Korean ko
Lao lo
Latvian lv
Lithuanian lt
Macedonian mk
Malay ms
Malayalam ml
Marathi mr
Mongolian mn
Nepali ne
Norwegian Bokmål no
Persian fa
Polish pl
Portuguese pt
Punjabi pa
Romanian ro
Russian ru
Serbian sr
Sinhala si
Slovak sk
Slovenian sl
Spanish es
Sundanese su
Swahili sw
Swedish sv
Tamil ta
Telugu te
Thai th
Turkish tr
Ukrainian uk
Urdu ur
Uzbek uz
Vietnamese vi
Zulu zu