Stay organized with collections
Save and categorize content based on your preferences.
Some Conversational Insights features support the use of Google Sheets for
storing data. For these compatible features, you can use
Sheets as a data source or destination, instead of
Cloud Storage. To do this, you share a Sheets spreadsheet
with the Conversational Insights
service account that is associated
with your Google Cloud project.
Integrate Sheets
To integrate Sheets with Conversational Insights, do the following:
Find your Conversational Insights service account by going to IAM.
Use ?gid=WORKSHEET_ID to specify a worksheet in your
spreadsheet. Specifying a worksheet is optional. If you don't specify a
worksheet, Insights uses the first worksheet in the spreadsheet.
Use Sheets with Insights
After integrating with your spreadsheet, Insights
can read the data from your worksheet when an operation calls for it
or use the entire spreadsheet. Insights
can also create worksheet tabs. However, Insights
can't connect to and use new spreadsheets, unless you share the spreadsheets
first.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-09 UTC."],[],[],null,[]]