You can use either the Google Cloud Console or the Cloud Channel API to issue suspensions for Google Cloud (formerly Google Cloud Platform) entitlements. For example, you can suspend a customer's entitlement for deliquency. In rare cases, Google may issue suspensions due to potential violations of the Google Cloud terms of service.
Understanding suspended accounts
You can suspend a customer's entitlements using the Google Cloud Console. To do
so, select the resource you want to suspend and click Suspend. If you want
to use the Cloud Channel API, use the
You need to provide the entitlement's resource name to suspend its use for the
When you suspend a sub billing account, you limit a customer's options without completely interrupting their active services.
While suspended, the customer:
- Can't create new virtual machines on Google Cloud projects associated with the suspended subaccount.
- Can access and modify existing Google Cloud projects.
- Can access and modify existing virtual machines on an active project.
Understanding reactivated accounts
When you're ready to remove a suspension, you can either reactivate the
entitlement through the Google Cloud Console, or use the Cloud Channel API's
Like suspensions, you need to provide the entitlement's resource name to
Lifting a suspension will remove any existing limitations on owned Google Cloud projects.
If you can't remove the suspension, or have trouble doing so, contact Customer Support for help.