Google Workspace products, SKUs, and plans

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Plans

Several payment plans are available, including:

  • Annual/Monthly: Annual commitment with monthly, post-paid payments
  • Annual/Yearly: Annual commitment with yearly pre-payment
  • Flexible: Non-commitment plan with post-paid monthly payments
  • Perpetual: One-time, non-recurring payment
  • Free trial plan
    • Trial length is variable up to a maximum of 30 days.

For more information on these plans, see our page on Choosing a payment plan for your customers.

Products and SKUs

The Cloud Channel API supports the following Google Workspace and Chrome Enterprise products and their related Stock Keeping Units (SKUs).

Google Chrome SKUs

Google Chrome Enterprise provides the OS, browser, and devices your business needs to cloud-power your workforce.
For more information, visit the Chrome Enterprise site.

Google Chrome Enterprise includes the following SKUs:

  • Chrome Enterprise Upgrade (Annual)
  • Chrome Enterprise Upgrade (Perpetual)
  • Chrome Education Upgrade (Perpetual)
  • Chrome Non-profit Upgrade (Perpetual)

Google Workspace SKUs

Google Workspace offers a rich suite of business-grade hosted email and collaboration tools that can benefit organizations of any size.
For more information, see the benefits of Google Workspace.

Google Workspace includes the following core SKUs:

  • Business Starter
  • Business Standard
  • Business Plus
  • Enterprise Standard
  • Enterprise Plus
  • Enterprise Essentials (only available as an ANNUAL_MONTHLY plan)

Google Workspace also includes these add-on SKUs:

  • Enterprise Archived User
  • Google Drive Storage
  • Google Vault

Cloud Identity SKUs

Cloud Identity is a unified identity, access, app, and endpoint management (IAM/EMM) platform. For more information, see the Cloud Identity site.

Cloud Identity includes the following SKUs:

  • Cloud Identity Free
  • Cloud Identity Premium

Upgrades and Downgrades

  • For new customers, create a new entitlement with the entitlements.create method.

  • You can upgrade an entitlement using the entitlements.changeOffer method with an offer for the SKU that you want to upgrade to. It isn't possible to upgrade Annual/Yearly subscriptions, but you can switch to Flexible using the entitlements.changeRenewalSettings method, then perform an adjustment after the renewal event.

  • You can downgrade an entitlement using the entitlements.changeOffer method with an offer for the SKU that you want to downgrade to. It isn't possible to downgrade Annual/Monthly and Annual/Yearly entitlements during term, and it cannot be done via renewal settings: the downgrade must be done manually on or after renewal time. We recommend that you switch to Flexible via entitlements.changeRenewalSettings, then perform an adjustment after the renewal event. See more details about downgrades on this Help Center article.

  • Transfer and SKU switch operations cannot be combined. For example, if you have a potential customer who is using Business Starter and wants to buy Enterprise Standard from you, you must transfer the customer first with the existing Business Starter SKU and then switch the SKU to Enterprise Standard.

  • Upgrades/downgrades start a new entitlement and terminates the previous one. For commit plans, a new commitment starts when the call to entitlements.changeOffer is made, and does not co-term with the existing entitlement.

Upgrade/Downgrade matrix for G Suite SKUs

This matrix sums up acceptable upgrade and downgrade paths.

From ↓ to → G Suite Basic G Suite Business
G Suite Basic Upgradeable
G Suite Business Downgradeable

Upgrade/Downgrade matrix from G Suite SKUs to Google Workspace SKUs

This matrix sums up acceptable upgrade and downgrade paths.

From ↓ to → Business Starter Business Standard Business Plus Enterprise Standard Enterprise Plus
G Suite Basic Upgradeable Upgradeable Upgradeable Upgradeable Upgradeable
G Suite Business Downgradeable Upgradeable Upgradeable Upgradeable Upgradeable

Upgrade/Downgrade matrix for Google Workspace SKUs

This matrix sums up acceptable upgrade and downgrade paths.

From ↓ to → Business Starter Business Standard Business Plus Enterprise Standard Enterprise Plus
Business Starter Upgradeable Upgradeable Upgradeable Upgradeable
Business Standard Downgradeable Upgradeable Upgradeable Upgradeable
Business Plus Downgradeable Downgradeable Upgradeable Upgradeable
Enterprise Standard Downgradeable* Downgradeable* Downgradeable* Upgradeable
Enterprise Plus Downgradeable* Downgradeable* Downgradeable* Downgradeable
Enterprise Essentials Upgradeable** Upgradeable**

* Downgrade from Enterprise SKUs to Business SKUs is only allowed if the customer has 300 or fewer seats (in applicable regions).

** Upgrade from Enterprise Essentials to Enterprise Standard or Enterprise Plus is only permitted if the domain is verified.