[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間：2025-09-05 (世界標準時間)。"],[[["\u003cp\u003eThis documentation pertains to managing infrastructure capacity for Apigee, excluding Apigee hybrid users who manage their capacity directly.\u003c/p\u003e\n"],["\u003cp\u003eInfrastructure capacity management requests involve adjusting the number of Message Processors to handle anticipated changes in API traffic volume, typically for events like holiday shopping or sales promotions.\u003c/p\u003e\n"],["\u003cp\u003eRequests for capacity adjustments must be submitted at least 14 days in advance to ensure Apigee can accommodate the expected demand.\u003c/p\u003e\n"],["\u003cp\u003eWhen submitting a request, users need to provide details about their Apigee organization, the event dates, expected maximum traffic volume, payload size, and any relevant prior support ticket information.\u003c/p\u003e\n"]]],[],null,["# Infrastructure capacity management\n\n*You're viewing **Apigee** and **Apigee hybrid** documentation.\nView [Apigee Edge](https://docs.apigee.com/api-platform/troubleshoot/service-requests/capacity-management-req) documentation.*\n\n\nInfrastructure capacity management requests, like increasing or decreasing the number of Message\nProcessors based on expected API traffic volume, are meant to manage the infrastructure capacity\nin Apigee.\n\n\nThese requests are typically made when you anticipate an increase in the API traffic volume for\na certain time due to events such as an upcoming holiday shopping season or planned sales\npromotions.\n| **Note:** This service request type applies only to Apigee users. Users of Apigee hybrid have full access to their respective environments to manage the capacity themselves.\n\n\n### Guidelines for raising an Infrastructure Capacity Management request\n\n\nFollow these steps to create a support request at least 14 days before the start of the desired capacity change. Timely communication with support will ensure that your Apigee organization will have sufficient capacity to handle the expected demand.\n\n1. Estimate the maximum traffic volume expected during the time period along with the maximum payload.\n2. Perform [stress/load testing](/apigee/docs/support/service-requests/stress-load-req) on your API proxies with the estimated maximum volume of traffic and payload. Resolve any issues observed during the testing.\n3. File a support ticket with the following details:\n 1. Apigee organization details:\n - Google Cloud Project ID\n - Apigee organization name\n 2. Details of the event with dates when the higher traffic volume is expected\n - Event start date\n - Event end date\n 3. The maximum traffic volume and payload size expected\n 4. References to any previous support tickets when the load/stress testing was performed\n 5. Any other details which Apigee Support needs to be aware of"]]
