La instancia no informa el estado del grupo de entornos
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Estás viendo la documentación de Apigee y Apigee Hybrid.
Consulta la documentación de Apigee Edge.
Síntomas
Las implementaciones de proxies de API fallan con el error Instance INSTANCE_NAME
is not reporting status for environment group ENV_GROUP_NAME en la IU de Apigee hybrid.
Mensajes de error
El error The Instance INSTANCE_NAME is not reporting status for environment group
ENV_GROUP_NAME se muestra en el menú Proxies de API en la pestaña Descripción general cuando se coloca el cursor sobre el signo de exclamación rojo que aparece en la columna Estado de la sección Implementaciones:
Cuando se usa la entrada de Apigee, el archivo overrides.yaml debe tener el selector app: apigee-ingressgateway en la sección virtualhosts.
Causa: falta el selector app: apigee-ingressgateway
Cuando usas la puerta de enlace de entrada de Apigee, el archivo overrides.yaml incluye una sección para la configuración de virtualhosts en la que se debe configurar el selector app: apigee-ingressgateway.
Diagnóstico
Primero, confirma que usas la puerta de enlace de entrada de Apigee que está disponible con Hybrid versión 1.8 y posteriores (la siguiente configuración no funciona para ASM administrado por Istio). En tu archivo overrides.yaml, que incluye el grupo de entornos mencionado en el error, busca la sección virtualhosts y verifica si faltan los siguientes selectores:
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Información o código de muestra incorrectos","incorrectInformationOrSampleCode","thumb-down"],["Faltan la información o los ejemplos que necesito","missingTheInformationSamplesINeed","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-04 (UTC)"],[[["\u003cp\u003eThis document addresses an error specific to Apigee hybrid users where API proxy deployments fail, displaying an "Instance is not reporting status for environment group" error.\u003c/p\u003e\n"],["\u003cp\u003eThe root cause of this issue is identified as a missing \u003ccode\u003eapp: apigee-ingressgateway\u003c/code\u003e selector within the \u003ccode\u003evirtualhosts\u003c/code\u003e section of the \u003ccode\u003eoverrides.yaml\u003c/code\u003e file when using the Apigee ingress gateway.\u003c/p\u003e\n"],["\u003cp\u003eTo resolve the error, users must edit their \u003ccode\u003eoverrides.yaml\u003c/code\u003e file to include the \u003ccode\u003eapp: apigee-ingressgateway\u003c/code\u003e selector under the \u003ccode\u003evirtualhosts\u003c/code\u003e section, along with the \u003ccode\u003eingress_name\u003c/code\u003e selector.\u003c/p\u003e\n"],["\u003cp\u003eAfter updating the \u003ccode\u003eoverrides.yaml\u003c/code\u003e file, the changes should be applied using Helm, following the provided commands for a dry run and then the final installation.\u003c/p\u003e\n"],["\u003cp\u003eThe Apigee hybrid ingress gateway version must be 1.8 or later, and the fix doesn't work for customer-managed Istio ASM, as confirmed before applying the fix.\u003c/p\u003e\n"]]],[],null,["# Instance is not reporting status for environment group\n\n*You're viewing **Apigee** and **Apigee hybrid** documentation.\nView [Apigee Edge](https://docs.apigee.com/api-platform/troubleshoot/support-d) documentation.*\n| **Note:** This document is applicable for Apigee hybrid users only.\n\nSymptoms\n--------\n\n\nDeployments of API proxies fail with `Instance `\u003cvar translate=\"no\"\u003eINSTANCE_NAME\u003c/var\u003e`\nis not reporting status for environment group `\u003cvar translate=\"no\"\u003eENV_GROUP_NAME\u003c/var\u003e error\nin the Apigee hybrid UI.\n\nError Messages\n--------------\n\n\n`The Instance `\u003cvar translate=\"no\"\u003eINSTANCE_NAME\u003c/var\u003e` is not reporting status for environment group\n`\u003cvar translate=\"no\"\u003eENV_GROUP_NAME\u003c/var\u003e error is displayed in the **API proxies** menu under the\n**Overview** tab when hovering over the red exclamation mark appearing in the **Status**\ncolumn of **Deployments** section:\n\nPossible Causes\n---------------\n\n### Cause: The selector `app: apigee-ingressgateway` is missing\n\n\nWhen using the Apigee ingress gateway, the `overrides.yaml` file includes a section for\n`virtualhosts` configuration in which the selector `app: apigee-ingressgateway` needs\nto be configured.\n\n#### Diagnosis\n\n\nFirst, confirm that you are using the Apigee ingress gateway which is available with Hybrid version\n1.8 and later (the following configuration does not work for customer-managed Istio ASM). In your\n`overrides.yaml` file which includes the environment group mentioned in the error, find the\n`virtualhosts` section and check if the following selectors are missing: \n\n```scdoc\n selector:\n app: apigee-ingressgateway\n ingress_name: INGRESS_NAME\n```\n\n#### Resolution\n\n\nEdit the `overrides.yaml` file so that the `virtualhosts[].selector` section\nlooks similar to the following example: \n\n```scdoc\n virtualhosts:\n - name: my-environment-group\n sslCertPath: my-cert.crt\n sslKeyPath: my-cert.key\n selector:\n app: apigee-ingressgateway\n ingress_name: \u003cvar translate=\"no\"\u003eINGRESS_NAME\u003c/var\u003e\n \n```\n\nAfter editing the `overrides.yaml` file apply the new configuration using\n[Helm](/apigee/docs/hybrid/latest/helm-reference):\n\nDry run: \n\n```\nhelm upgrade ENV_GROUP_RELEASE_NAME apigee-virtualhost/ \\\n--namespace APIGEE_NAMESPACE \\\n--atomic \\\n--set envgroup=ENV_GROUP \\\n-f OVERRIDES_FILE \\\n--dry-run=server\n```\n\nMake sure to include all of the settings shown, including `--atomic`\nso that the action rolls back on failure.\n\nYour installation may or may not have been set up using an\n\u003cvar translate=\"no\"\u003eENV_GROUP_RELEASE_NAME\u003c/var\u003e that differs from \u003cvar translate=\"no\"\u003eENV_GROUP\u003c/var\u003e.\nFor information on the settings, see\n[Install Apigee hybrid using Helm](/apigee/docs/hybrid/latest/install-helm-charts).\n\nInstall the chart: \n\n```\nhelm upgrade ENV_GROUP_RELEASE_NAME apigee-virtualhost/ \\\n--namespace APIGEE_NAMESPACE \\\n--atomic \\\n--set envgroup=ENV_GROUP \\\n-f OVERRIDES_FILE\n```\n\nReferences\n----------\n\n- [Mapping virtual hosts to Apigee ingress gateway deployments](/apigee/docs/hybrid/v1.10/managing-ingress#targetvh)"]]
