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The search widget includes feedback buttons that help
Google assess search quality issues. You can turn this feature on using the
Google Cloud console.
When the feedback feature is turned on, the widget rendered on your web page
displays Thumbs up and Thumbs down buttons. Your end users can click the
buttons to indicate whether the quality of the results appeared as expected. If
a user clicks the Thumbs down button, they are prompted to select from a
list of reasons why the quality is not as expected and to provide additional
comments.
If you use access control for your data sources, these configuration
settings also apply to your web app.
Turn feedback buttons on or off
To turn feedback buttons, thumb_up and thumb_down, in your widget on or off,
follow these steps:
In the Google Cloud console, go to the Agentspace page.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-05 UTC."],[[["The search widget has feedback buttons (Thumbs up/Thumbs down) that users can click to rate the quality of search results."],["Users who click the Thumbs down button are prompted to provide reasons and comments about the poor quality of search results."],["Feedback features can be enabled or disabled in the Google Cloud console's Agentspace UI configuration settings."],["The user should be mindful to not include Personally Identifiable Information (PII) or sensitive data when submitting feedback."]]],[]]
