Get a Google support package
Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.
File bugs or feature requests
Where to file a report
|Type of request||Where to file a report|
|Billing issues||Billing support|
|Documentation feedback (incomplete or inaccurate documentation, general feedback, suggestions)||Documentation feedback form|
|Paid support||If you are a paid support customer, contact Google directly.|
|SLA violation||Billing support|
We greatly appreciate your feedback, which helps us improve our documentation.
Example: Documentation for X is out of date
If you run into issues while using the documentation, have general feedback, or want to make a suggestion, you can click the "Send feedback" button on any page in the VMware Engine documentation. This opens a feedback form.
Provide the following information (if applicable):
- What URL are you reporting?
- What was incomplete or inaccurate?
- General comments or suggestions
Your comments are reviewed by the VMware Engine team.
If you have a paid support contract, contact Google directly.
You can also file a production issue report for your application. Google reads these reports but cannot reply individually. Operational support for individual applications is not provided by using the issue tracker.