Getting Support

Get a Google support package

Google Cloud Platform offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see GCP Support.

Get support from the community

If you have questions about how to use or manage Cloud SQL, try the following:

If you are still stuck, take one of the following steps:

  • Ask a question on Stack Overflow. Use the tag google-cloud-sql for questions about Cloud SQL. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.
  • Join the google-cloud-sql-discuss Google group to discuss Cloud SQL issues.

When posting your question, provide:

  • A description of your problem, including any error messages.
  • The operation you attempted, for example, an admin operation or query.
  • The time and date (including timezone) you encountered the problem.
  • The tool or library that you use to interact with Cloud SQL.
  • A code sample, if applicable and possible.

You can also join the google-cloud-sql-announce Google group to receive announcements about Cloud SQL. Subscribe via email with google-cloud-sql-announce+subscribe@googlegroups.com.

File bugs or feature requests

From the Cloud SQL documentation click "Send feedback" near the top right of the page. This will open a feedback form. Your comments will be reviewed by the Cloud SQL team.

Was this page helpful? Let us know how we did:

Send feedback about...