Google Cloud には、24 時間 365 日の対応や電話サポート、テクニカル アカウント マネージャーへのお問い合わせなど、さまざまなニーズに対応する各種のサポート パッケージが用意されています。詳細については、Cloud カスタマーケアをご覧ください。
Google Cloud サポート パッケージでは、reCAPTCHA に関する質問のみサポートされます。 Google Cloud サポートは、無料バージョンの reCAPTCHA に関する質問を、 Google Cloud Security Community などのコミュニティ サポート オプションにリダイレクトします。
[[["わかりやすい","easyToUnderstand","thumb-up"],["問題の解決に役立った","solvedMyProblem","thumb-up"],["その他","otherUp","thumb-up"]],[["わかりにくい","hardToUnderstand","thumb-down"],["情報またはサンプルコードが不正確","incorrectInformationOrSampleCode","thumb-down"],["必要な情報 / サンプルがない","missingTheInformationSamplesINeed","thumb-down"],["翻訳に関する問題","translationIssue","thumb-down"],["その他","otherDown","thumb-down"]],["最終更新日 2025-09-04 UTC。"],[],[],null,["# Getting support\n\nGet a Google Cloud support package\n----------------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical account manager. For\nmore information, see [Cloud Customer Care](/support).\n\nGoogle Cloud support packages provide support only for questions regarding\nreCAPTCHA. Google Cloud support redirects questions related\nto the free version of reCAPTCHA to the community support options, such as\nthe Google Cloud Security Community.\n\nAsk questions in the Google Cloud Security Community forum\n----------------------------------------------------------\n\nYou can ask questions about reCAPTCHA in\nthe [Google Cloud Security Community forum](https://www.googlecloudcommunity.com/gc/reCAPTCHA-Enterprise/bd-p/recaptcha-forum).\n\nThis forum not only receives responses from the reCAPTCHA\ncommunity, but also from Google engineers, who monitor the forum and offer\nunofficial support.\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the reCAPTCHA documentation, click **Send feedback** near the\ntop right of the page. This will open a feedback form. Your comments will be\nreviewed by the reCAPTCHA team."]]
