Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class Entity.
The data for an entity annotation.
Represents a phrase in the conversation that is a known entity, such as a person, an organization, or location.
Generated from protobuf message google.cloud.contactcenterinsights.v1.Entity
Methods
__construct
Constructor.
| Parameters | |
|---|---|
| Name | Description |
data |
array
Optional. Data for populating the Message object. |
↳ display_name |
string
The representative name for the entity. |
↳ type |
int
The entity type. |
↳ metadata |
array|Google\Protobuf\Internal\MapField
Metadata associated with the entity. For most entity types, the metadata is a Wikipedia URL ( |
↳ salience |
float
The salience score associated with the entity in the [0, 1.0] range. The salience score for an entity provides information about the importance or centrality of that entity to the entire document text. Scores closer to 0 are less salient, while scores closer to 1.0 are highly salient. |
↳ sentiment |
Google\Cloud\ContactCenterInsights\V1\SentimentData
The aggregate sentiment expressed for this entity in the conversation. |
getDisplayName
The representative name for the entity.
| Returns | |
|---|---|
| Type | Description |
string | |
setDisplayName
The representative name for the entity.
| Parameter | |
|---|---|
| Name | Description |
var |
string
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getType
The entity type.
| Returns | |
|---|---|
| Type | Description |
int | |
setType
The entity type.
| Parameter | |
|---|---|
| Name | Description |
var |
int
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getMetadata
Metadata associated with the entity.
For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
| Returns | |
|---|---|
| Type | Description |
Google\Protobuf\Internal\MapField | |
setMetadata
Metadata associated with the entity.
For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
| Parameter | |
|---|---|
| Name | Description |
var |
array|Google\Protobuf\Internal\MapField
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getSalience
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the importance or centrality of that entity to the entire document text. Scores closer to 0 are less salient, while scores closer to 1.0 are highly salient.
| Returns | |
|---|---|
| Type | Description |
float | |
setSalience
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the importance or centrality of that entity to the entire document text. Scores closer to 0 are less salient, while scores closer to 1.0 are highly salient.
| Parameter | |
|---|---|
| Name | Description |
var |
float
|
| Returns | |
|---|---|
| Type | Description |
$this | |
getSentiment
The aggregate sentiment expressed for this entity in the conversation.
| Returns | |
|---|---|
| Type | Description |
Google\Cloud\ContactCenterInsights\V1\SentimentData|null | |
hasSentiment
clearSentiment
setSentiment
The aggregate sentiment expressed for this entity in the conversation.
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Cloud\ContactCenterInsights\V1\SentimentData
|
| Returns | |
|---|---|
| Type | Description |
$this | |