Enum SummarizationSection.Type (4.59.0)

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public enum SummarizationSection.Type extends Enum<SummarizationSection.Type> implements ProtocolMessageEnum

Type enum of the summarization sections.

Protobuf enum google.cloud.dialogflow.v2.SummarizationSection.Type

ProtocolMessageEnum

Static Fields

Name Description
ACTION

What the agent does to help the customer. Section name: "action".

ACTION = 2;

ACTION_VALUE

What the agent does to help the customer. Section name: "action".

ACTION = 2;

CUSTOMER_DEFINED

Customer defined sections.

CUSTOMER_DEFINED = 7;

CUSTOMER_DEFINED_VALUE

Customer defined sections.

CUSTOMER_DEFINED = 7;

CUSTOMER_SATISFACTION

"Unsatisfied" or "Satisfied" depending on the customer's feelings at the end of the conversation. Section name: "customer_satisfaction".

CUSTOMER_SATISFACTION = 5;

CUSTOMER_SATISFACTION_VALUE

"Unsatisfied" or "Satisfied" depending on the customer's feelings at the end of the conversation. Section name: "customer_satisfaction".

CUSTOMER_SATISFACTION = 5;

ENTITIES

Key entities extracted from the conversation, such as ticket number, order number, dollar amount, etc. Section names are prefixed by "entities/".

ENTITIES = 6;

ENTITIES_VALUE

Key entities extracted from the conversation, such as ticket number, order number, dollar amount, etc. Section names are prefixed by "entities/".

ENTITIES = 6;

REASON_FOR_CANCELLATION

Reason for cancellation if the customer requests for a cancellation. "N/A" otherwise. Section name: "reason_for_cancellation".

REASON_FOR_CANCELLATION = 4;

REASON_FOR_CANCELLATION_VALUE

Reason for cancellation if the customer requests for a cancellation. "N/A" otherwise. Section name: "reason_for_cancellation".

REASON_FOR_CANCELLATION = 4;

RESOLUTION

Result of the customer service. A single word describing the result of the conversation. Section name: "resolution".

RESOLUTION = 3;

RESOLUTION_VALUE

Result of the customer service. A single word describing the result of the conversation. Section name: "resolution".

RESOLUTION = 3;

SITUATION

What the customer needs help with or has question about. Section name: "situation".

SITUATION = 1;

SITUATION_VALUE

What the customer needs help with or has question about. Section name: "situation".

SITUATION = 1;

TYPE_UNSPECIFIED

Undefined section type, does not return anything.

TYPE_UNSPECIFIED = 0;

TYPE_UNSPECIFIED_VALUE

Undefined section type, does not return anything.

TYPE_UNSPECIFIED = 0;

UNRECOGNIZED

Static Methods

Name Description
forNumber(int value)
getDescriptor()
internalGetValueMap()
valueOf(Descriptors.EnumValueDescriptor desc)
valueOf(int value)

Deprecated. Use #forNumber(int) instead.

valueOf(String name)
values()

Methods

Name Description
getDescriptorForType()
getNumber()
getValueDescriptor()