google-cloud-contact-center-insights overview (2.19.0)

A client to Contact Center AI Insights API

The interfaces provided are listed below, along with usage samples.

Service Description: An API that lets users analyze and explore their business conversation data.

Sample for ContactCenterInsightsClient:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   Conversation conversation = Conversation.newBuilder().build();
   String conversationId = "conversationId-1676095234";
   Conversation response =
       contactCenterInsightsClient.createConversation(parent, conversation, conversationId);
 }
 

com.google.cloud.contactcenterinsights.v1.stub