Class ContactCenterInsightsGrpc.ContactCenterInsightsImplBase (2.11.0)

Version 2.11.0

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public abstract static class ContactCenterInsightsGrpc.ContactCenterInsightsImplBase implements BindableService

An API that lets users analyze and explore their business conversation data.

Inheritance

java.lang.Object > ContactCenterInsightsGrpc.ContactCenterInsightsImplBase

Implements

io.grpc.BindableService

Inherited Members

Object.clone()

Object.equals(Object)

Object.finalize()

Object.getClass()

Object.hashCode()

Object.notify()

Object.notifyAll()

Object.toString()

Object.wait()

Object.wait(long)

Object.wait(long,int)

Constructors

ContactCenterInsightsImplBase()

public ContactCenterInsightsImplBase()

Methods

bindService()

public final ServerServiceDefinition bindService()

Returns

Type	Description
io.grpc.ServerServiceDefinition

bulkAnalyzeConversations(BulkAnalyzeConversationsRequest request, StreamObserver<Operation> responseObserver)

public void bulkAnalyzeConversations(BulkAnalyzeConversationsRequest request, StreamObserver<Operation> responseObserver)

Analyzes multiple conversations in a single request.

Parameters

Name	Description
request	BulkAnalyzeConversationsRequest
responseObserver	io.grpc.stub.StreamObserver<Operation>

calculateIssueModelStats(CalculateIssueModelStatsRequest request, StreamObserver<CalculateIssueModelStatsResponse> responseObserver)

public void calculateIssueModelStats(CalculateIssueModelStatsRequest request, StreamObserver<CalculateIssueModelStatsResponse> responseObserver)

Gets an issue model's statistics.

Parameters

Name	Description
request	CalculateIssueModelStatsRequest
responseObserver	io.grpc.stub.StreamObserver<CalculateIssueModelStatsResponse>

calculateStats(CalculateStatsRequest request, StreamObserver<CalculateStatsResponse> responseObserver)

public void calculateStats(CalculateStatsRequest request, StreamObserver<CalculateStatsResponse> responseObserver)

Gets conversation statistics.

Parameters

Name	Description
request	CalculateStatsRequest
responseObserver	io.grpc.stub.StreamObserver<CalculateStatsResponse>

createAnalysis(CreateAnalysisRequest request, StreamObserver<Operation> responseObserver)

public void createAnalysis(CreateAnalysisRequest request, StreamObserver<Operation> responseObserver)

Creates an analysis. The long running operation is done when the analysis has completed.

Parameters

Name	Description
request	CreateAnalysisRequest
responseObserver	io.grpc.stub.StreamObserver<Operation>

createConversation(CreateConversationRequest request, StreamObserver<Conversation> responseObserver)

public void createConversation(CreateConversationRequest request, StreamObserver<Conversation> responseObserver)

Creates a conversation.

Parameters

Name	Description
request	CreateConversationRequest
responseObserver	io.grpc.stub.StreamObserver<Conversation>

createIssueModel(CreateIssueModelRequest request, StreamObserver<Operation> responseObserver)

public void createIssueModel(CreateIssueModelRequest request, StreamObserver<Operation> responseObserver)

Creates an issue model.

Parameters

Name	Description
request	CreateIssueModelRequest
responseObserver	io.grpc.stub.StreamObserver<Operation>

createPhraseMatcher(CreatePhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)

public void createPhraseMatcher(CreatePhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)

Creates a phrase matcher.

Parameters

Name	Description
request	CreatePhraseMatcherRequest
responseObserver	io.grpc.stub.StreamObserver<PhraseMatcher>

createView(CreateViewRequest request, StreamObserver<View> responseObserver)

public void createView(CreateViewRequest request, StreamObserver<View> responseObserver)

Creates a view.

Parameters

Name	Description
request	CreateViewRequest
responseObserver	io.grpc.stub.StreamObserver<View>

deleteAnalysis(DeleteAnalysisRequest request, StreamObserver<Empty> responseObserver)

public void deleteAnalysis(DeleteAnalysisRequest request, StreamObserver<Empty> responseObserver)

Deletes an analysis.

Parameters

Name	Description
request	DeleteAnalysisRequest
responseObserver	io.grpc.stub.StreamObserver<Empty>

deleteConversation(DeleteConversationRequest request, StreamObserver<Empty> responseObserver)

public void deleteConversation(DeleteConversationRequest request, StreamObserver<Empty> responseObserver)

Deletes a conversation.

Parameters

Name	Description
request	DeleteConversationRequest
responseObserver	io.grpc.stub.StreamObserver<Empty>

deleteIssue(DeleteIssueRequest request, StreamObserver<Empty> responseObserver)

public void deleteIssue(DeleteIssueRequest request, StreamObserver<Empty> responseObserver)

Deletes an issue.

Parameters

Name	Description
request	DeleteIssueRequest
responseObserver	io.grpc.stub.StreamObserver<Empty>

deleteIssueModel(DeleteIssueModelRequest request, StreamObserver<Operation> responseObserver)

public void deleteIssueModel(DeleteIssueModelRequest request, StreamObserver<Operation> responseObserver)

Deletes an issue model.

Parameters

Name	Description
request	DeleteIssueModelRequest
responseObserver	io.grpc.stub.StreamObserver<Operation>

deletePhraseMatcher(DeletePhraseMatcherRequest request, StreamObserver<Empty> responseObserver)

public void deletePhraseMatcher(DeletePhraseMatcherRequest request, StreamObserver<Empty> responseObserver)

Deletes a phrase matcher.

Parameters

Name	Description
request	DeletePhraseMatcherRequest
responseObserver	io.grpc.stub.StreamObserver<Empty>

deleteView(DeleteViewRequest request, StreamObserver<Empty> responseObserver)

public void deleteView(DeleteViewRequest request, StreamObserver<Empty> responseObserver)

Deletes a view.

Parameters

Name	Description
request	DeleteViewRequest
responseObserver	io.grpc.stub.StreamObserver<Empty>

deployIssueModel(DeployIssueModelRequest request, StreamObserver<Operation> responseObserver)

public void deployIssueModel(DeployIssueModelRequest request, StreamObserver<Operation> responseObserver)

Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.

Parameters

Name	Description
request	DeployIssueModelRequest
responseObserver	io.grpc.stub.StreamObserver<Operation>

exportInsightsData(ExportInsightsDataRequest request, StreamObserver<Operation> responseObserver)

public void exportInsightsData(ExportInsightsDataRequest request, StreamObserver<Operation> responseObserver)

Export insights data to a destination defined in the request body.

Parameters

Name	Description
request	ExportInsightsDataRequest
responseObserver	io.grpc.stub.StreamObserver<Operation>

getAnalysis(GetAnalysisRequest request, StreamObserver<Analysis> responseObserver)

public void getAnalysis(GetAnalysisRequest request, StreamObserver<Analysis> responseObserver)

Gets an analysis.

Parameters

Name	Description
request	GetAnalysisRequest
responseObserver	io.grpc.stub.StreamObserver<Analysis>

getConversation(GetConversationRequest request, StreamObserver<Conversation> responseObserver)

public void getConversation(GetConversationRequest request, StreamObserver<Conversation> responseObserver)

Gets a conversation.

Parameters

Name	Description
request	GetConversationRequest
responseObserver	io.grpc.stub.StreamObserver<Conversation>

getIssue(GetIssueRequest request, StreamObserver<Issue> responseObserver)

public void getIssue(GetIssueRequest request, StreamObserver<Issue> responseObserver)

Gets an issue.

Parameters

Name	Description
request	GetIssueRequest
responseObserver	io.grpc.stub.StreamObserver<Issue>

getIssueModel(GetIssueModelRequest request, StreamObserver<IssueModel> responseObserver)

public void getIssueModel(GetIssueModelRequest request, StreamObserver<IssueModel> responseObserver)

Gets an issue model.

Parameters

Name	Description
request	GetIssueModelRequest
responseObserver	io.grpc.stub.StreamObserver<IssueModel>

getPhraseMatcher(GetPhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)

public void getPhraseMatcher(GetPhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)

Gets a phrase matcher.

Parameters

Name	Description
request	GetPhraseMatcherRequest
responseObserver	io.grpc.stub.StreamObserver<PhraseMatcher>

getSettings(GetSettingsRequest request, StreamObserver<Settings> responseObserver)

public void getSettings(GetSettingsRequest request, StreamObserver<Settings> responseObserver)

Gets project-level settings.

Parameters

Name	Description
request	GetSettingsRequest
responseObserver	io.grpc.stub.StreamObserver<Settings>

getView(GetViewRequest request, StreamObserver<View> responseObserver)

public void getView(GetViewRequest request, StreamObserver<View> responseObserver)

Gets a view.

Parameters

Name	Description
request	GetViewRequest
responseObserver	io.grpc.stub.StreamObserver<View>

ingestConversations(IngestConversationsRequest request, StreamObserver<Operation> responseObserver)

public void ingestConversations(IngestConversationsRequest request, StreamObserver<Operation> responseObserver)

Imports conversations and processes them according to the user's configuration.

Parameters

Name	Description
request	IngestConversationsRequest
responseObserver	io.grpc.stub.StreamObserver<Operation>

listAnalyses(ListAnalysesRequest request, StreamObserver<ListAnalysesResponse> responseObserver)

public void listAnalyses(ListAnalysesRequest request, StreamObserver<ListAnalysesResponse> responseObserver)

Lists analyses.

Parameters

Name	Description
request	ListAnalysesRequest
responseObserver	io.grpc.stub.StreamObserver<ListAnalysesResponse>

listConversations(ListConversationsRequest request, StreamObserver<ListConversationsResponse> responseObserver)

public void listConversations(ListConversationsRequest request, StreamObserver<ListConversationsResponse> responseObserver)

Lists conversations.

Parameters

Name	Description
request	ListConversationsRequest
responseObserver	io.grpc.stub.StreamObserver<ListConversationsResponse>

listIssueModels(ListIssueModelsRequest request, StreamObserver<ListIssueModelsResponse> responseObserver)

public void listIssueModels(ListIssueModelsRequest request, StreamObserver<ListIssueModelsResponse> responseObserver)

Lists issue models.

Parameters

Name	Description
request	ListIssueModelsRequest
responseObserver	io.grpc.stub.StreamObserver<ListIssueModelsResponse>

listIssues(ListIssuesRequest request, StreamObserver<ListIssuesResponse> responseObserver)

public void listIssues(ListIssuesRequest request, StreamObserver<ListIssuesResponse> responseObserver)

Lists issues.

Parameters

Name	Description
request	ListIssuesRequest
responseObserver	io.grpc.stub.StreamObserver<ListIssuesResponse>

listPhraseMatchers(ListPhraseMatchersRequest request, StreamObserver<ListPhraseMatchersResponse> responseObserver)

public void listPhraseMatchers(ListPhraseMatchersRequest request, StreamObserver<ListPhraseMatchersResponse> responseObserver)

Lists phrase matchers.

Parameters

Name	Description
request	ListPhraseMatchersRequest
responseObserver	io.grpc.stub.StreamObserver<ListPhraseMatchersResponse>

listViews(ListViewsRequest request, StreamObserver<ListViewsResponse> responseObserver)

public void listViews(ListViewsRequest request, StreamObserver<ListViewsResponse> responseObserver)

Lists views.

Parameters

Name	Description
request	ListViewsRequest
responseObserver	io.grpc.stub.StreamObserver<ListViewsResponse>

undeployIssueModel(UndeployIssueModelRequest request, StreamObserver<Operation> responseObserver)

public void undeployIssueModel(UndeployIssueModelRequest request, StreamObserver<Operation> responseObserver)

Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

Parameters

Name	Description
request	UndeployIssueModelRequest
responseObserver	io.grpc.stub.StreamObserver<Operation>

updateConversation(UpdateConversationRequest request, StreamObserver<Conversation> responseObserver)

public void updateConversation(UpdateConversationRequest request, StreamObserver<Conversation> responseObserver)

Updates a conversation.

Parameters

Name	Description
request	UpdateConversationRequest
responseObserver	io.grpc.stub.StreamObserver<Conversation>

updateIssue(UpdateIssueRequest request, StreamObserver<Issue> responseObserver)

public void updateIssue(UpdateIssueRequest request, StreamObserver<Issue> responseObserver)

Updates an issue.

Parameters

Name	Description
request	UpdateIssueRequest
responseObserver	io.grpc.stub.StreamObserver<Issue>

updateIssueModel(UpdateIssueModelRequest request, StreamObserver<IssueModel> responseObserver)

public void updateIssueModel(UpdateIssueModelRequest request, StreamObserver<IssueModel> responseObserver)

Updates an issue model.

Parameters

Name	Description
request	UpdateIssueModelRequest
responseObserver	io.grpc.stub.StreamObserver<IssueModel>

updatePhraseMatcher(UpdatePhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)

public void updatePhraseMatcher(UpdatePhraseMatcherRequest request, StreamObserver<PhraseMatcher> responseObserver)

Updates a phrase matcher.

Parameters

Name	Description
request	UpdatePhraseMatcherRequest
responseObserver	io.grpc.stub.StreamObserver<PhraseMatcher>

updateSettings(UpdateSettingsRequest request, StreamObserver<Settings> responseObserver)

public void updateSettings(UpdateSettingsRequest request, StreamObserver<Settings> responseObserver)

Updates project-level settings.

Parameters

Name	Description
request	UpdateSettingsRequest
responseObserver	io.grpc.stub.StreamObserver<Settings>

updateView(UpdateViewRequest request, StreamObserver<View> responseObserver)

public void updateView(UpdateViewRequest request, StreamObserver<View> responseObserver)

Updates a view.

Parameters

Name	Description
request	UpdateViewRequest
responseObserver	io.grpc.stub.StreamObserver<View>