public sealed class ResponseMessage.Types.LiveAgentHandoff : IMessage<ResponseMessage.Types.LiveAgentHandoff>, IEquatable<ResponseMessage.Types.LiveAgentHandoff>, IDeepCloneable<ResponseMessage.Types.LiveAgentHandoff>, IBufferMessage, IMessage
Reference documentation and code samples for the Google Cloud Dialogflow v2beta1 API class ResponseMessage.Types.LiveAgentHandoff.
Indicates that the conversation should be handed off to a human agent.
Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures.
You may set this, for example:
- In the entry fulfillment of a CX Page if entering the page indicates something went extremely wrong in the conversation.
- In a webhook response when you determine that the customer issue can only be handled by a human.
Implements
IMessageResponseMessageTypesLiveAgentHandoff, IEquatableResponseMessageTypesLiveAgentHandoff, IDeepCloneableResponseMessageTypesLiveAgentHandoff, IBufferMessage, IMessageNamespace
Google.Cloud.Dialogflow.V2Beta1Assembly
Google.Cloud.Dialogflow.V2Beta1.dll
Constructors
LiveAgentHandoff()
public LiveAgentHandoff()
LiveAgentHandoff(LiveAgentHandoff)
public LiveAgentHandoff(ResponseMessage.Types.LiveAgentHandoff other)
Parameter | |
---|---|
Name | Description |
other |
ResponseMessageTypesLiveAgentHandoff |
Properties
Metadata
public Struct Metadata { get; set; }
Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.
Property Value | |
---|---|
Type | Description |
Struct |