Google Cloud Dialogflow v2beta1 API - Class ResponseMessage.Types.LiveAgentHandoff (1.0.0-beta12)

Version 1.0.0-beta12

• 1.0.0-beta20 (latest)
• 1.0.0-beta19

public sealed class ResponseMessage.Types.LiveAgentHandoff : IMessage<ResponseMessage.Types.LiveAgentHandoff>, IEquatable<ResponseMessage.Types.LiveAgentHandoff>, IDeepCloneable<ResponseMessage.Types.LiveAgentHandoff>, IBufferMessage, IMessage

Reference documentation and code samples for the Google Cloud Dialogflow v2beta1 API class ResponseMessage.Types.LiveAgentHandoff.

Indicates that the conversation should be handed off to a human agent.

Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures.

You may set this, for example:

• In the entry fulfillment of a CX Page if entering the page indicates something went extremely wrong in the conversation.
• In a webhook response when you determine that the customer issue can only be handled by a human.

Inheritance

object > ResponseMessage.Types.LiveAgentHandoff

Implements

IMessageResponseMessageTypesLiveAgentHandoff, IEquatableResponseMessageTypesLiveAgentHandoff, IDeepCloneableResponseMessageTypesLiveAgentHandoff, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google.Cloud.Dialogflow.V2Beta1

Assembly

Google.Cloud.Dialogflow.V2Beta1.dll

Constructors

LiveAgentHandoff()

public LiveAgentHandoff()

LiveAgentHandoff(LiveAgentHandoff)

public LiveAgentHandoff(ResponseMessage.Types.LiveAgentHandoff other)

Parameter
Name	Description
other	ResponseMessageTypesLiveAgentHandoff

Properties

Metadata

public Struct Metadata { get; set; }

Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.

Property Value
Type	Description
Struct