Dialogflow v3 API - Class ResponseMessage.Types.LiveAgentHandoff (2.9.0)

public sealed class ResponseMessage.Types.LiveAgentHandoff : IMessage<ResponseMessage.Types.LiveAgentHandoff>, IEquatable<ResponseMessage.Types.LiveAgentHandoff>, IDeepCloneable<ResponseMessage.Types.LiveAgentHandoff>, IBufferMessage, IMessage

Reference documentation and code samples for the Dialogflow v3 API class ResponseMessage.Types.LiveAgentHandoff.

Indicates that the conversation should be handed off to a live agent.

Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures.

You may set this, for example:

In the [entry_fulfillment][google.cloud.dialogflow.cx.v3.Page.entry_fulfillment] of a [Page][google.cloud.dialogflow.cx.v3.Page] if entering the page indicates something went extremely wrong in the conversation.
In a webhook response when you determine that the customer issue can only be handled by a human.

Inheritance

object > ResponseMessage.Types.LiveAgentHandoff

Implements

IMessage ResponseMessage Types LiveAgentHandoff, IEquatable ResponseMessage Types LiveAgentHandoff, IDeepCloneable ResponseMessage Types LiveAgentHandoff, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google.Cloud.Dialogflow.Cx.V3

Assembly

Google.Cloud.Dialogflow.Cx.V3.dll

Constructors

LiveAgentHandoff()

public LiveAgentHandoff()

LiveAgentHandoff(LiveAgentHandoff)

public LiveAgentHandoff(ResponseMessage.Types.LiveAgentHandoff other)

Parameter
Name	Description
`other`	`ResponseMessageTypesLiveAgentHandoff`

Properties

Metadata

public Struct Metadata { get; set; }

Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.

Property Value
Type	Description
`Struct`