public sealed class ArticleSuggestionData : IMessage<ArticleSuggestionData>, IEquatable<ArticleSuggestionData>, IDeepCloneable<ArticleSuggestionData>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class ArticleSuggestionData.
Agent Assist Article Suggestion data.
Implements
IMessageArticleSuggestionData, IEquatableArticleSuggestionData, IDeepCloneableArticleSuggestionData, IBufferMessage, IMessageNamespace
Google.Cloud.ContactCenterInsights.V1Assembly
Google.Cloud.ContactCenterInsights.V1.dll
Constructors
ArticleSuggestionData()
public ArticleSuggestionData()
ArticleSuggestionData(ArticleSuggestionData)
public ArticleSuggestionData(ArticleSuggestionData other)
Parameter | |
---|---|
Name | Description |
other | ArticleSuggestionData |
Properties
ConfidenceScore
public float ConfidenceScore { get; set; }
The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
Property Value | |
---|---|
Type | Description |
float |
Metadata
public MapField<string, string> Metadata { get; }
Map that contains metadata about the Article Suggestion and the document that it originates from.
Property Value | |
---|---|
Type | Description |
MapFieldstringstring |
QueryRecord
public string QueryRecord { get; set; }
The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
Property Value | |
---|---|
Type | Description |
string |
Source
public string Source { get; set; }
The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
Property Value | |
---|---|
Type | Description |
string |
Title
public string Title { get; set; }
Article title.
Property Value | |
---|---|
Type | Description |
string |
Uri
public string Uri { get; set; }
Article URI.
Property Value | |
---|---|
Type | Description |
string |