Contact Center AI Insights v1 API - Class RuntimeAnnotation (2.14.0)

public sealed class RuntimeAnnotation : IMessage<RuntimeAnnotation>, IEquatable<RuntimeAnnotation>, IDeepCloneable<RuntimeAnnotation>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class RuntimeAnnotation.

An annotation that was generated during the customer and agent interaction.

Inheritance

object > RuntimeAnnotation

Implements

IMessage RuntimeAnnotation, IEquatable RuntimeAnnotation, IDeepCloneable RuntimeAnnotation, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

RuntimeAnnotation()

public RuntimeAnnotation()

RuntimeAnnotation(RuntimeAnnotation)

public RuntimeAnnotation(RuntimeAnnotation other)

Parameter
Name	Description
`other`	`RuntimeAnnotation`

Properties

AnnotationId

public string AnnotationId { get; set; }

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

Property Value
Type	Description
`string`

AnswerFeedback

public AnswerFeedback AnswerFeedback { get; set; }

The feedback that the customer has about the answer in data.

Property Value
Type	Description
`AnswerFeedback`

ArticleSuggestion

public ArticleSuggestionData ArticleSuggestion { get; set; }

Agent Assist Article Suggestion data.

Property Value
Type	Description
`ArticleSuggestionData`

ConversationSummarizationSuggestion

public ConversationSummarizationSuggestionData ConversationSummarizationSuggestion { get; set; }

Conversation summarization suggestion data.

Property Value
Type	Description
`ConversationSummarizationSuggestionData`

CreateTime

public Timestamp CreateTime { get; set; }

The time at which this annotation was created.

Property Value
Type	Description
`Timestamp`

DataCase

public RuntimeAnnotation.DataOneofCase DataCase { get; }

Property Value
Type	Description
`RuntimeAnnotationDataOneofCase`

DialogflowInteraction

public DialogflowInteractionData DialogflowInteraction { get; set; }

Dialogflow interaction data.

Property Value
Type	Description
`DialogflowInteractionData`

EndBoundary

public AnnotationBoundary EndBoundary { get; set; }

The boundary in the conversation where the annotation ends, inclusive.

Property Value
Type	Description
`AnnotationBoundary`

FaqAnswer

public FaqAnswerData FaqAnswer { get; set; }

Agent Assist FAQ answer data.

Property Value
Type	Description
`FaqAnswerData`

SmartComposeSuggestion

public SmartComposeSuggestionData SmartComposeSuggestion { get; set; }

Agent Assist Smart Compose suggestion data.

Property Value
Type	Description
`SmartComposeSuggestionData`

SmartReply

public SmartReplyData SmartReply { get; set; }

Agent Assist Smart Reply data.

Property Value
Type	Description
`SmartReplyData`

StartBoundary

public AnnotationBoundary StartBoundary { get; set; }

The boundary in the conversation where the annotation starts, inclusive.

Property Value
Type	Description
`AnnotationBoundary`