Getting Support

Get a Google support package

Google Cloud Platform offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see GCP Support.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Cloud Dataproc on Stack Overflow. Use the tag google-cloud-dataproc for questions about Cloud Dataproc. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Cloud Dataproc

Join the cloud-dataproc-discuss Google group to discuss Cloud Dataproc and receive Cloud Dataproc announcements and updates.

Check the Cloud Dataproc FAQ

See the Cloud Dataproc FAQ for common Cloud Dataproc questions and answers.

File bugs or feature requests

We welcome your feedback, which you can send to dataproc-feedback@google.com. If you are reporting a bug or error, please include the following information in your message:

  • What happened? What did you expect to happen?
  • How can we reproduce the problem?
  • Please provide any additional information.

You can also use the Google Cloud Platform IssueTracker to search Cloud Dataproc issues and file a bug or feature request.

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Cloud Dataproc Documentation