Logging
You can enable, disable, and view logs for an external Application Load Balancer backend service. For external Application Load Balancers with backend buckets, logging is automatically enabled and cannot be disabled.
You enable or disable logging for each backend service. You can configure whether to log all requests or a randomly sampled fraction.
You must ensure that you don't have a logs exclusion that applies to
external Application Load Balancers. For information about how to verify that Cloud HTTP Load
Balancer logs are allowed, see
Exclusion filters.
Logs sampling and collection
The requests (and corresponding responses) handled by load balancer backend
virtual machine (VM) instances are sampled. These sampled requests are then
processed to generate logs. You control the fraction of the requests that are
emitted as log entries according to the
logConfig.sampleRate parameter.
When logConfig.sampleRate is 1.0 (100%), this means that logs are
generated for all of the requests and written to Cloud Logging.
Optional fields
Log records contain required fields and optional fields. The What is logged section lists which fields are optional and which are required. All required fields are always included. You can customize which optional fields you keep.
If you select include all optional, all optional fields in the log record format are included in the logs. When new optional fields are added to the record format, the logs automatically include the new fields.
If you select exclude all optional, all optional fields are omitted.
If you select custom, you can specify the optional fields that you want to include, such as
tls.protocol,tls.cipher,orca_load_report.cpu_utilization,orca_load_report.mem_utilization.
For information about customizing optional fields, see Enable logging on a new backend service.
Enabling logging on a new backend service
Console
In the Google Cloud console, go to the Load Balancing page.
Click the name of your load balancer.
Click Edit.
Click Backend Configuration.
Select Create a backend service.
Complete the required backend service fields.
In the Logging section, select the Enable logging checkbox.
Set a Sample rate fraction. You can set a number from
0.0through1.0, where0.0means that no requests are logged and1.0means that 100% of the requests are logged. The default value is1.0.Optional: To include all the optional fields in the logs, in the Optional fields section, click Include all optional fields.
To finish editing the backend service, click Update.
To finish editing the load balancer, click Update.
gcloud: Global mode
Create a backend service and enable logging by using the
gcloud compute backend-services create
command.
gcloud compute backend-services create BACKEND_SERVICE \
--global \
--enable-logging \
--logging-sample-rate=VALUE \
--load-balancing-scheme=EXTERNAL_MANAGED \
--logging-optional=LOGGING_OPTIONAL_MODE \
--logging-optional-fields=OPTIONAL_FIELDS
The gcloud compute backend-services create command supports the
following fields:
--globalindicates that the backend service is global. Use this field for backend services used with global external Application Load Balancers.--enable-loggingenables logging for that backend service.--logging-sample-ratelets you specify a value from0.0through1.0, where0.0means that no requests are logged and1.0means that 100% of the requests are logged. This field is only meaningful with the--enable-loggingparameter. Enabling logging but setting the sampling rate to0.0is equivalent to disabling logging. The default value is1.0.--logging-optionallets you specify the optional fields that you want to include in the logs:INCLUDE_ALL_OPTIONALto include all optional fields.EXCLUDE_ALL_OPTIONAL(default) to exclude all optional fields.CUSTOMto include a custom list of optional fields that you specify inOPTIONAL_FIELDS.
--logging-optional-fieldslets you specify a comma-separated list of optional fields that you want to include in the logs.For example,
tls.protocol,tls.ciphercan only be set ifLOGGING_OPTIONAL_MODEis set toCUSTOM.If you use custom metrics and want to log elements of the ORCA load report, you set
LOGGING_OPTIONAL_MODEtoCUSTOMand specify which elements must be logged in theOPTIONAL_FIELDSfield. For example,orca_load_report.cpu_utilization,orca_load_report.mem_utilization.Enabling logging on an existing backend service
Console
In the Google Cloud console, go to the Load Balancing page.
Click the name of your load balancer.
Click Edit.
Click Backend Configuration.
Click Edit next to your backend service.
In the Logging section, select the Enable logging checkbox.
In the Sample rate field, set the sampling probability. You can set a number from
0.0through1.0, where0.0means that no requests are logged and1.0means that 100% of the requests are logged. The default value is1.0.To finish editing the backend service, click Update.
To finish editing the load balancer, click Update.
gcloud: Global mode
Enable logging on an existing backend service with the
gcloud compute backend-services updatecommand.gcloud compute backend-services update BACKEND_SERVICE \ --global \ --enable-logging \ --logging-sample-rate=VALUE \ --logging-optional=LOGGING_OPTIONAL_MODE \ --logging-optional-fields=OPTIONAL_FIELDSwhere
--globalindicates that the backend service is global. Use this field for backend services used with global external Application Load Balancers.--enable-loggingenables logging for that backend service.--logging-sample-ratelets you specify a value from0.0through1.0, where0.0means that no requests are logged and1.0means that 100% of the requests are logged. Only meaningful with the--enable-loggingparameter. Enabling logging but setting the sampling rate to0.0is equivalent to disabling logging. The default value is1.0.--logging-optionallets you specify the optional fields that you want to include in the logs.INCLUDE_ALL_OPTIONALto include all optional fields.EXCLUDE_ALL_OPTIONAL(default) to exclude all optional fields.CUSTOMto include a custom list of optional fields that you specify inOPTIONAL_FIELDS.
--logging-optional-fieldslets you specify a comma-separated list of optional fields that you want to include in the logs.For example,
tls.protocol,tls.cipher. Can only be set ifLOGGING_OPTIONAL_MODEis set toCUSTOM. If you use custom metrics and want to log elements of the ORCA load report, you setLOGGING_OPTIONAL_MODEtoCUSTOMand specify which elements must be logged in theOPTIONAL_FIELDSfield. For example,orca_load_report.cpu_utilization,orca_load_report.mem_utilization. * { gcloud: Classic mode }Enable logging on an existing backend service with the
gcloud compute backend-services updatecommand.<pre class="devsite-click-to-copy"> gcloud compute backend-services update <var>BACKEND_SERVICE</var> \ --global \ --enable-logging \ --logging-sample-rate=<var>VALUE</var> </pre> where * `--global` indicates that the backend service is global. Use this field for backend services used with a classic Application Load Balancer. * `--enable-logging` enables logging for that backend service. * `--logging-sample-rate` lets you specify a value from `0.0` through `1.0`, where `0.0` means that no requests are logged and `1.0` means that 100% of the requests are logged. Only meaningful with the `--enable-logging` parameter. Enabling logging but setting the sampling rate to `0.0` is equivalent to disabling logging. The default value is `1.0`.Disabling or modifying logging on an existing backend service
Console
In the Google Cloud console, go to the Load Balancing page.
Click the name of your load balancer.
Click Edit.
Click Backend Configuration.
Click Edit next to your backend service.
To disable logging entirely, in the Logging section, clear the Enable logging checkbox.
If you leave logging enabled, you can set a different Sample rate fraction. You can set a number from
0.0through1.0, where0.0means that no requests are logged and1.0means that 100% of the requests are logged. The default value is1.0. For example,0.2means 20% of the sampled requests generate logs.To finish editing the backend service, click Update.
To finish editing the load balancer, click Update.
gcloud: Global mode
Disable logging on a backend service with the
gcloud compute backend-services updatecommand.Disabling logging entirely
gcloud compute backend-services update BACKEND_SERVICE \ --global \ --no-enable-loggingwhere
--globalindicates that the backend service is global. Use this field for backend services used with global external Application Load Balancers.--no-enable-loggingdisables logging for that backend service.
Enabling logging optional fields on an existing backend service
gcloud compute backend-services update BACKEND_SERVICE \ --global \ --enable-logging \ --logging-sample-rate=VALUE \ --logging-optional=LOGGING_OPTIONAL_MODE \ --logging-optional-fields=OPTIONAL_FIELDSwhere
--logging-sample-ratelets you specify a value from0.0through1.0, where0.0means that no requests are logged and1.0means that 100% of the requests are logged. Only meaningful with the--enable-loggingparameter. Enabling logging but setting the sampling rate to0.0is equivalent to disabling logging. The default value is1.0.--logging-optionallets you specify the optional fields that you want to include in the logs:INCLUDE_ALL_OPTIONALto include all optional fields.EXCLUDE_ALL_OPTIONAL(default) to exclude all optional fields.CUSTOMto include a custom list of optional fields that you specify inOPTIONAL_FIELDS.
--logging-optional-fieldslets you specify a comma-separated list of optional fields that you want to include in the logs.For example,
tls.protocol,tls.ciphercan only be set ifLOGGING_OPTIONAL_MODEis set toCUSTOM. If you use custom metrics and want to log elements of the ORCA load report, you setLOGGING_OPTIONAL_MODEtoCUSTOMand specify which elements must be logged in theOPTIONAL_FIELDSfield. For example,orca_load_report.cpu_utilization,orca_load_report.mem_utilization.
Updating logging optional mode from CUSTOM to others
gcloud compute backend-services update BACKEND_SERVICE \ --global \ --enable-logging \ --logging-sample-rate=VALUE \ --logging-optional=LOGGING_OPTIONAL_MODE \ --logging-optional-fields=where
--logging-optionallets you specify the optional fields that you want to include in the logs:INCLUDE_ALL_OPTIONALto include all optional fields.EXCLUDE_ALL_OPTIONAL(default) to exclude all optional fields.
--logging-optional-fieldsmust be explicitly configured as shown to clear any existingCUSTOMfields. The API doesn't let you combine a non-CUSTOMmode withCUSTOMfields.
Modifying the logging sample rate
gcloud compute backend-services update BACKEND_SERVICE \ --global \ --logging-sample-rate=VALUEgcloud: Classic mode
Disable logging on a backend service with the
gcloud compute backend-services updatecommand.Disabling logging entirely
gcloud compute backend-services update BACKEND_SERVICE \ --global \ --no-enable-loggingwhere
--globalindicates that the backend service is global. Use this field for backend services used with a classic Application Load Balancer.--no-enable-loggingdisables logging for that backend service.
Modifying the logging sample rate
gcloud compute backend-services update BACKEND_SERVICE \ --global \ --logging-sample-rate=VALUEwhere
--globalindicates that the backend service is global. Use this field for backend services used with a classic Application Load Balancer.--logging-sample-ratelets you specify a value from0.0through1.0, where0.0means that no requests are logged and1.0means that 100% of the requests are logged. Only meaningful with the--enable-loggingparameter. Enabling logging but setting the sampling rate to0.0is equivalent to disabling logging.
View logs
To follow step-by-step guidance for this task directly in the Google Cloud console, click Guide me:
HTTP(S) logs are indexed first by a forwarding rule, then by a URL map.
To view logs, go to the Logs Explorer page:
To view all logs, in the Resource filter menu, select Cloud HTTP Load Balancer > All forwarding rules.
To view logs for one forwarding rule, select a single forwarding rule name.
To view logs for one URL map, select a forwarding rule, and then select a URL map.
Log fields of type boolean typically only appear if they have a value of
true. If a boolean field has a value offalse, that field is omitted from the log.UTF-8 encoding is enforced for log fields. Characters that are not UTF-8 characters are replaced with question marks. For classic Application Load Balancers and global external Application Load Balancers, you can export logs-based metrics using resource logs (
resource.type="http_load_balancer"). The metrics created are based on the Application Load Balancer Rule (Logs-based Metrics) resource (l7_lb_rule), which is available under Cloud Monitoring dashboards instead of under thehttps_lb_ruleresource.What is logged
External Application Load Balancer log entries contain information useful for monitoring and debugging your HTTP(S) traffic. Log records contain required fields, which are the default fields of every log record.
Log records contain optional fields that add additional information about your HTTP(S) traffic. Optional fields can be omitted to save storage costs.
Some log fields are in a multi-field format, with more than one piece of data in a given field. For example, thetlsfield is of theTlsInfoformat, which contains theearlyDataRequestfield. These multi-field fields are described in the following record format table.Field Field format Field type: Required or Optional Description severity
insertID
logNameLogEntry Required The general fields as described in a log entry. timestamp string (Timestamp format) Optional The time when the first layer GFE receives the request. httpRequest HttpRequest Required A common protocol for logging HTTP requests.
.HttpRequest.protocolisn't populated forresource.type="http_load_balancer"resource MonitoredResource Required The MonitoredResource is the resource type associated with a log entry.
The MonitoredResourceDescriptor describes the schema of a
MonitoredResourceobject by using a type name and a set of labels. For more information, see Resource labels.jsonPayload object (Struct format) Required The log entry payload that is expressed as a JSON object. The JSON object contains the following fields: statusDetailsbackendTargetProjectNumberoverrideResponseCodeerrorServiceerrorBackendStatusDetailsauthzPolicyInfoloadBalancingSchemetlsorca_load_report
string Required The statusDetailsfield holds a string that explains why the load balancer returned the HTTP status code that it did. For more information about these log strings, see statusDetails HTTP success messages and statusDetails HTTP failure messages.string Required The backendTargetProjectNumberfield holds the project number where the backend target—backend service or backend bucket—has been created. This field is in the format:"projects/PROJECT_NUMBER". This information is only available for global external Application Load Balancers using custom error responses.integer Required The overrideResponseCodeholds the override response code applied to the response sent to the client. This information is only available for global external Application Load Balancers using custom error responses.string Required The errorServicefield holds the backend service that provided the custom error response. This information is only available for global external Application Load Balancers using custom error responses.string Required The errorBackendStatusDetailsfield holds thestatusDetailsof the final response served to the client. This information is only available for global external Application Load Balancers using custom error responses.AuthzPolicyInfo Required The authzPolicyInfofield stores information about the authorization policy result. This information is only available for global external Application Load Balancers that have enabled authorization policies. For more information, see what is logged for authorization policies.string Optional The loadBalancingSchemefield is only populated if you use the classic Application Load Balancer migration feature. This field holds a string that describes which load balancing scheme was used to route the request. The possible values are eitherEXTERNALorEXTERNAL_MANAGED.TlsInfo Required The
tlsfield holds the TlsInfo field that specifies the TLS metadata for the connection between the client and the load balancer. This field is only available if the client is using TLS/SSL encryption.Use the
--logging-optional-fieldsparameter to specify which elements must be logged:- Optional:
tls.protocol - Optional:
tls.cipher - Required:
tls.earlyDataRequest
You can't set
--logging-optional-fieldstotlsto specify all elements.OrcaLoadReport Optional The
orca_load_reportfield contains some or all elements of the ORCA load report returned by the backend. This field is only present if the backend returns an ORCA load report and you configured the load balancer to log the ORCA load report.Use the
--logging-optional-fieldsparameter to specify which of the following elements of the ORCA load report must be logged:orca_load_report.cpu_utilizationorca_load_report.mem_utilizationorca_load_report.request_costorca_load_report.utilizationorca_load_report.rps_fractionalorca_load_report.epsorca_load_report.named_metricsorca_load_report.application_utilization
You can also set
--logging-optional-fieldstoorca_load_reportto specify that all elements must be logged.TlsInfo field format
Field Field format Field type: Required or Optional Description protocol string Optional TLS protocol that clients use to establish a connection with the load balancer. Possible values are TLSv1,TLSv1.1,TLSv1.2,TLSv1.3, orQUIC. This value is set toNULLif the client is not using TLS/SSL encryption.cipher string Optional TLS cipher that clients use to establish a connection with the load balancer. This value is set to NULLif the client isn't using HTTP(S) or the client isn't using TLS/SSL encryption.earlyDataRequest boolean Required The request includes early data in the TLS handshake. Resource labels
The following table lists the resource labels for
resource.type="http_load_balancer".Field Type Description backend_service_namestring The name of the backend service. forwarding_rule_namestring The name of the forwarding rule object. project_idstring The identifier of the Google Cloud project associated with this resource. target_proxy_namestring The name of the target proxy object referenced by the forwarding rule. url_map_namestring The name of the URL map object configured to select a backend service. zonestring The zone in which the load balancer is running. The zone is global.statusDetails HTTP success messages
statusDetails (successful) Meaning Common accompanying response codes byte_range_cachingThe HTTP request was served using Cloud CDN byte range caching. Any cacheable response code is possible. response_from_cacheThe HTTP request was served from a Cloud CDN cache. Any cacheable response code is possible. response_from_cache_validatedThe return code was set from a Cloud CDN cached entry that was validated by a backend. Any cacheable response code is possible. response_sent_by_backendThe HTTP request was proxied successfully to the backend, and the response was returned by the backend. The HTTP response code is set by the software running on the backend. statusDetails HTTP failure messages
statusDetails (failure) Meaning Common accompanying status codes aborted_request_due_to_backend_early_responseA request with body was aborted due to the backend sending an early response with a status code. The response was forwarded to the client. The request was terminated. 4XXor5XXbackend_connection_closed_after_partial_response_sentThe backend connection closed unexpectedly after a partial response had been sent to the client. The HTTP status code is set by the software running on the backend. HTTP status code
0(zero) means that the backend sent incomplete HTTP headers.The HTTP status code is
101if the HTTP(S) connection was upgraded to a websocket connection.backend_connection_closed_before_data_sent_to_clientThe backend unexpectedly closed its connection to the load balancer before the response was proxied to the client. 502, 503
The HTTP status code is
101if the HTTP(S) connection was upgraded to a websocket connection.backend_early_response_with_non_error_statusThe backend sent a non-error status code ( 1XXor2XX) to a request before receiving the whole request body.502,503backend_interim_response_not_supportedThe backend sent an interim 1XXstatus code to the request in a context where interim responses aren't supported.502,503backend_response_corruptedThe HTTP response body sent by the backend has invalid chunked transfer-encoding or is otherwise corrupted. Any status code possible depending on the nature of the corruption. Often 502,503.backend_response_headers_too_longThe HTTP response headers sent by the backend exceeded the allowed limit. See the Header size for external Application Load Balancers section for more information. 502,503backend_timeoutThe backend timed out while generating a response.
For a websocket connection:
- For global external Application Load Balancer, a status code is generated when the GFE closes the websocket connection in idle state after the backend service timeout expires.
- For classic Application Load Balancer, a status code is generated when the GFE closes the websocket connection in either idle or active state, after the backend service timeout expires.
502,503The HTTP status code is
101if the HTTP(S) connection was upgraded to a websocket connection.banned_by_security_policyThe request was banned by a Cloud Armor rate-based ban rule. 429body_not_allowedThe client sent an HTTP request with a body, but the HTTP method used doesn't allow a body. 400byte_range_caching_abortedThe load balancer previously received a response indicating that the resource was cacheable and supported byte ranges. Cloud CDN received an inconsistent response (for example, one with a status code other than the expected 206 Partial Content). This happened when attempting to perform cache fill using a byte range request. As a result, the load balancer aborted the response to the client.2XXbyte_range_caching_forwarded_backend_responseThe load balancer previously received a response indicating that the resource was cacheable and supported byte ranges. Cloud CDN received an inconsistent response (for example, one with a status code other than the expected 206 Partial Content). This happened when attempting to perform cache fill using a byte range request. The load balancer then forwarded the inconsistent response to the client.Returned from the backend—any status code is possible.
byte_range_caching_retrieval_abandonedThe client canceled a byte range request or validation request initiated by Cloud CDN. Returned from the backend—any status code is possible.
byte_range_caching_retrieval_from_backend_failed_after_partial_responseA byte range request or validation request initiated by Cloud CDN encountered an error. Refer to the corresponding Cloud Logging log entry for the request initiated by Cloud CDN for the detailed backend status. 2XXcache_lookup_failed_after_partial_responseThe load balancer failed to serve a full response from Cloud CDN cache due to an internal error. 2XXcache_lookup_timeout_after_partial_responseThe Cloud CDN cache lookup stream timed out because the client didn't retrieve the content in a timely manner. 2XXclient_disconnected_after_partial_responseThe connection to the client was broken after the load balancer sent a partial response. Returned from the backend—any status code is possible.
The HTTP status code is
101if the HTTP(S) connection was upgraded to a websocket connection.client_disconnected_before_any_responseThe connection to the client was broken before the load balancer sent any response. 0The HTTP status code is
101if the HTTP(S) connection was upgraded to a websocket connection.client_timed_outThe Google Front End (GFE) idled out the client connection due to lack of progress while it was proxying either the request or the response. 0or408client_cert_invalid_rsa_key_sizeA client leaf or intermediate certificate had an invalid RSA key size. For more information, see Logged errors for closed connections. 0client_cert_unsupported_elliptic_curve_keyA client or intermediate certificate is using an unsupported elliptic curve. For more information, see Logged errors for closed connections. 0client_cert_unsupported_key_algorithmA client or intermediate certificate is using a non-RSA or non-ECDSA algorithm. For more information, see Logged errors for closed connections. 0client_cert_pki_too_largeThe PKI to be used for validation has more than ten intermediate certificates that share the same Subject and Subject Public Key Info. For more information, see Logged errors for closed connections. 0client_cert_chain_max_name_constraints_exceededAn intermediate certificate provided for validation had more than ten name constraints. For more information, see Logged errors for closed connections. 0client_cert_chain_invalid_ekuEither the client certificate or its issuer doesn't have Extended Key Usage (EKU) that includes clientAuth. For more information, see Logged errors for closed connections.0client_cert_validation_timed_outTime limit exceeded while validating the certificate chain. For more information, see Logged errors for closed connections. 0client_cert_validation_search_limit_exceededThe depth or iteration limit is reached while attempting to validate the certificate chain. For more information, see Logged errors for closed connections. 0client_cert_validation_not_performedYou have configured mTLS without setting up a TrustConfig. For more information, see Logged errors for closed connections.0client_cert_not_providedThe client didn't provide the requested certificate during the handshake. For more information, see Logged errors for closed connections. 0client_cert_validation_failedClient certificate fails validation with the TrustConfigwhen hashing algorithms such as MD4, MD5, and SHA-1 are used. For more information, see Logged errors for closed connections.0config_not_foundThe load balancer is missing project configuration. This can occur intermittently after you've made configuration changes that add a new resource.
Another cause of the error is that the first-layer GFE fails to communicate with the second-layer GFE. This can be due to an internal error, such as an in-progress rollout, load balancer overload, or intermittent configuration issues.
These errors are transient in nature and are expected to fall well within the SLA. However, if the error rate exceeds 0.01%, please contact Google Cloud support for further assistance.
404,502,503direct_responseThe load balancer overrode this request and returned a fixed response. You might see any HTTP status code depending on the nature of the issue. For example, the HTTP 410status code means that the backend is unavailable due to payment delinquency.denied_by_security_policyThe load balancer denied this request because of a Google Cloud Armor security policy. Configured in the security policy. error_uncompressing_gzipped_bodyThere was an error uncompressing a gzipped HTTP response. 502,503failed_to_connect_to_backendThe load balancer failed to connect to the backend. This includes timeouts during the connection phase. 502,503failed_to_pick_backendThe load balancer failed to pick a healthy backend to handle the request. 502,503failed_to_negotiate_alpnThe load balancer and the backend failed to negotiate an application layer protocol (such as HTTP/2) to use to communicate with each other over TLS. 502,503headers_too_longThe request headers were larger than the maximum allowed. 413http_version_not_supportedHTTP version not supported. Only HTTP 0.9, 1.0, 1.1, and 2.0 are supported. 400internal_errorInternal error at the load balancer. Normally represents a transient error in the load balancer infrastructure. Retry your query. 4XXor5XXinvalid_chunk_framingRequests and responses sent with the Transfer-Encoding: Chunkedheader are not RFC 9112 compliant. As per the RFC, both thechunked_bodyand thelast-chunkfields must end inCRLF.400invalid_external_origin_endpointThe configuration for the external backend is invalid. Review the internet NEG configuration and ensure that it specifies a valid FQDN/IP address and port. 4XXinvalid_request_headersThe HTTP request headers received from a client contain at least one character that isn't allowed under an applicable HTTP specification.
For example, header field names that include a double quotation mark (
") or any characters outside of the standard ASCII range (that is, any byte >=0x80) are invalid.For more information, see:
400invalid_http2_client_header_formatThe HTTP/2 headers from a client are invalid. For more information, see invalid_request_headers.400invalid_http2_client_request_pathThe HTTP/2 request path from a client contains at least one character that isn't allowed under the URI specification.
For more information, see the "3.3. Path" section of RFC 3986.
400multiple_iap_policiesMultiple Identity-Aware Proxy (IAP) policies cannot be combined. If you have an IAP policy attached to a backend service and another policy attached to a serverless object, remove one of the policies and try again. Serverless objects include App Engine, Cloud Run, and Cloud Run functions. 500malformed_chunked_bodyThe request body was improperly chunk encoded. 411request_loop_detectedThe load balancer detected a request loop. This loop might be caused by a misconfiguration where the backend forwarded the request back to the load balancer. 502,503required_body_but_no_content_lengthThe HTTP request requires a body but the request headers don't include a content length or transfer-encoding chunked header. 400,403,411retriable_errorThe load balancer has encountered an infrastructure error and the request can be retried. This can occur intermittently after you've made configuration changes that add or reference a new resource.
This can also occur when the first-layer GFE fails to communicate with the second-layer GFE due to an internal error, such as an in-progress rollout, load balancer overload, or intermittent configuration issue.
These errors are transient in nature and are expected to fall well within the SLA. However, if the error rate exceeds 0.01% over a sustained period, please contact Google Cloud support for further assistance.
404,502,503secure_url_rejectedA request with an https://URL was received over a plaintext HTTP/1.1 connection.400server_cert_chain_exceeded_limitThe server certificate chain is too long (more than 10 intermediate certificates included with the server certificate). 502,503server_cert_chain_invalid_ekuThe server certificate has an Extended Key Usage (EKU)extension field but that field doesn't includeserverAuth.server_cert_chain_max_name_constraints_exceededAn intermediate certificate provided for validation had more than 10 name constraints. 502,503server_cert_exceeded_size_limitThe server certificate payload (including any intermediate certificates) is too large (more than 16 KB). 503server_cert_invalid_rsa_key_sizeA server or an intermediate certificate has an invalid RSA key size.
No validation is performed.
RSA keys can range from 2048 to 4096 bits.
503server_cert_not_providedThe server did not provide the requested certificate during the handshake. 503server_cert_pki_too_largeThe PKI to be used for validation has more than ten intermediate certificates that share the same Subject and Subject Public Key Info.
No validation is performed.
503server_cert_trust_config_not_foundMatching TrustConfignot found.503server_cert_unsupported_elliptic_curve_keyA server or an intermediate certificate is using an unsupported elliptic curve.
No validation is performed.
Valid curves are P-256 and P-384.
503server_cert_unsupported_key_algorithmA server or an intermediate certificate is using a non-RSA or non-ECDSA algorithm.
No validation is performed.
503server_cert_validation_internal_errorInternal error validating certificate chain. 503server_cert_validation_not_performedYou configured mTLS without setting up a
TrustConfigresource.503server_cert_validation_search_limit_exceededThe depth or iteration limit is reached while attempting to validate the certificate chain.
The maximum depth for a certificate chain is ten, including the root and server certificates. The maximum number of iterations is 100 (certificates examined to validate the server certificate chain).
503server_cert_validation_timed_outThe time limit is exceeded while attempting to validate the certificate chain. 503server_cert_validation_unavailableService is unable to perform certificate chain validation. 503ssl_certificate_san_verification_failedThe load balancer cannot find a Subject Alternative Name (SAN) in the SSL certificate presented by the backend that matches the configured hostname. 502,503ssl_certificate_chain_verification_failedThe SSL certificate presented by the backend failed SSL certificate verification. 502,503throttled_by_security_policyThe request was blocked by a Cloud Armor throttle rule. 429unsupported_methodThe client supplied an unsupported HTTP request method. 400unsupported_100_continueThe client request included the 'Expect: 100-continue' header on a protocol that doesn't support it. 400upgrade_header_rejectedThe client HTTP request contained the Upgrade header and was refused. 400websocket_closedThe websocket connection was closed. 101websocket_handshake_failedThe websocket handshake failed. Any status code possible depending on the nature of the handshake failure. request_body_too_largeThe HTTP request body exceeded the maximum supported by the backend. Not applicable for VM backends. 413handled_by_identity_aware_proxyThis response was generated by Identity-Aware Proxy during identity verification of the client before allowing access. 200,302,400,401,403,500,502,503serverless_neg_routing_failedThe serverless NEG request cannot be dispatched. This error can happen when the region specified in the NEG cannot be reached, or when the resource name (for example, the Cloud Run functions name) cannot be found. 404,502,503fault_filter_abortThis error can happen if the customer has configured a fault filter and the fault filter was triggered for the given request. The value must be from 200to599.early_data_rejectedThe request sent in TLS early data was invalid.
This might occur in the following cases but isn't limited to them:
- The
TargetHttpsProxyhas TLS early data set toSTRICT, but the request included query parameters. - The
TargetHttpsProxyhas TLS early data set toSTRICTorPERMISSIVE, but the request used a nonidempotent HTTP method (such as POST or PUT).
425 service_extension_errorThere was an error calling out to a service extension used by the load balancer.
This might occur if the Wasm plugin is slow to respond and exceeds the 1 millisecond limit to send its response.
425 View logs for mTLS client certificate validation
To view the logged errors for closed connections during mutual TLS client certificate validation, complete the following steps.
Console query
In the Google Cloud console, go to the Logs Explorer page.
Click the Show query toggle.
Paste the following into the query field. Replace
FORWARDING_RULE_NAMEwith the name of your forwarding rule.jsonPayload.statusDetails=~"client_cert" jsonPayload.@type="type.googleapis.com/google.cloud.loadbalancing.type.LoadBalancerLogEntry" resource.labels.forwarding_rule_name=FORWARDING_RULE_NAME
Click Run query.
Authorization policy request logs
The
authz_infoobject in the Load Balancer Log Entry JSON payload contains information about authorization policies. You can configure log-based metrics for traffic allowed or denied by these policies. Check more authorization policies log details.Field Type Description authz_info.policies[]object The list of policies that match the request. authz_info.policies[].namestring The name of the authorization policy that matches the request. The name is empty for the following reasons:
- No
ALLOWpolicy matches the request and the request is denied. - No
DENYpolicy matches the request and the request is allowed.
authz_info.policies[].resultenum The result can be ALLOWEDorDENIED.authz_info.policies[].detailsstring The details include the following: allowed_as_no_deny_policies_matched_requestdenied_as_no_allow_policies_matched_requestdenied_by_authz_extensiondenied_by_cloud_iap
authz_info.overall_resultenum The result can be ALLOWEDorDENIED.Logging for Cloud Armor
The table for
statusDetailHTTP failure messages contains some messages that apply to Cloud Armor. For more information about what Cloud Armor logs, see Use request logging.Logging for Shared VPC deployments
Application Load Balancer logs and metrics are typically exported to the project that has the forwarding rule. Therefore, service admins—owners or users of projects where the backend service is created—won't have access to the load balancer's logs and metrics by default. You can use IAM roles to grant these permissions to service admins. To learn more about the IAM roles that are available, and the steps to provide access, see Grant access to Monitoring.
Interacting with the logs
You can interact with the external Application Load Balancer logs by using the Cloud Logging API. The Logging API provides ways to interactively filter logs that have specific fields set. It exports matching logs to Cloud Logging, Cloud Storage, BigQuery, or Pub/Sub. For more information about the Logging API, see Logging API overview.
Monitoring
The load balancer exports monitoring data to Monitoring.
You can use monitoring metrics to do the following:
- Evaluate a load balancer's configuration, usage, and performance
- Troubleshoot problems
- Improve resource utilization and user experience
Metric reporting frequency and retention
Metrics for the external Application Load Balancers are exported to Cloud Monitoring in 1-minute granularity batches. Monitoring data is retained for six (6) weeks.
The dashboard provides data analysis in default intervals of 1H (one hour), 6H (six hours), 1D (one day), 1W (one week), and 6W (six weeks). You can manually request analysis in any interval from 6W to 1 minute.
Monitoring metrics
You can monitor the following metrics for external Application Load Balancers.
The following metrics for global external Application Load Balancers are reported into Cloud Monitoring. These metrics are prepended with
loadbalancing.googleapis.com/.Metric Name Description Request count https/request_countThe number of requests served by the external Application Load Balancer Request bytes count https/request_bytes_countThe number of bytes sent as requests from clients to the external Application Load Balancer Response bytes count https/response_bytes_countThe number of bytes sent as responses from the external Application Load Balancer to clients Total latencies https/total_latenciesA distribution of the total latency. Total latency is the time in milliseconds between the first byte of the request received by the proxy and the last byte of the response sent by the proxy. It includes: the time taken by the proxy to process the request, the time taken for the request to be sent from the proxy to the backend, the time taken by the backend to process the request, the time taken for the response to be sent back to the proxy, and the time taken for the proxy to process the response and send the response to the client.
It doesn't include the RTT between the client and the proxy. Additionally, pauses between requests on the same connection that use
Connection: keep-alivedo not affect the measurement. This measurement is typically reduced to the 95th percentile in Cloud Monitoring views.For websocket connections, this field refers to the entire time duration of the connection.*
Example: A load balancer has 1 request per second from the UK, all with 100 ms latency, and 9 requests per second from the US, all with 50 ms latency. Over a certain minute there were 60 requests from the UK and 540 requests from the US. Monitoring metrics preserves the distribution over all dimensions. You can request information such as the following:
- median overall latency (300/600) - 50 ms
- median UK latency (30/60) - 100 ms
- 95th percentile overall latency (570/600) - 100 ms
Frontend RTT† https/frontend_tcp_rttA distribution of the frontend RTT. Frontend RTT is the time in milliseconds it takes for data to travel from the client to the proxy and back again. It includes the time taken for a request to travel from the client to the proxy and back from the proxy to the client. This is not updated during the lifetime of the connection. For example, setting up a (TCP) connection with a 3-way handshake would take 1.5 RTTs.
When requests are processed, the load balancer samples and averages the time it takes for data to travel back and forth between the client and the proxy, and then logs a smoothed RTT value. Smoothed RTT is an algorithm that deals with variations and anomalies that might occur in RTT measurements.
Backend latencies† https/backend_latenciesA distribution of the backend latency. Backend latency is the time in milliseconds between the first byte of the request received by the backend and the last byte of the response received by the proxy. It includes: the time taken for the request to be sent from the proxy to the backend, the time taken by the backend to process the request, and the time taken for the response to be sent back to the proxy.
Response code class fraction Fraction of total external Application Load Balancer responses that are in each response code class ( 2xx,4xx, ...). In Monitoring, this value is only available on default dashboards. It isn't available for custom dashboards. You can use the Monitoring API to set alerts for it.Backend request count https/backend_request_countThe number of requests sent from the external Application Load Balancer to the backends. Backend request bytes count https/backend_request_bytes_countThe number of bytes sent as requests from the external Application Load Balancer to the backends. Backend response bytes count https/backend_response_bytes_countThe number of bytes sent as responses from the backends (including cache) to the external Application Load Balancer. * For monitoring websocket connections, create a backend service specifically for websockets.
† The sum of Frontend RTT and Backend latencies might not be less than or equal to Total latencies. This is because although we poll RTT over the socket from the GFE to the client at the time the HTTP response is acknowledged, we rely on kernel reporting for some of these measurements, and we cannot be sure that the kernel will have an RTT measurement for the given HTTP response. The end result is a smoothed RTT value that is also affected by previous HTTP responses, SYN/ACKs, and SSL handshakes that aren't affecting current HTTP request actual timings.
Filtering dimensions for metrics
You can apply filters for metrics for external Application Load Balancers.
Metrics are aggregated for each classic Application Load Balancer and global external Application Load Balancer. You can filter aggregated metrics by the following dimensions for
resource.type="http_load_balancer"orresource.type="https_lb_rule". Note that not all dimensions are available on all metrics.Property Description backend_scopeThe Google Cloud scope (region or zone) of the backend service instance group that served the connection. If no instance group was available or if the request was served by another entity, you see one of the following values instead of the region or zone of the backend service instance group.
FRONTEND_5xx: an internal error occurred before the GFE could select a backend. The GFE returned5xxto the client.- INVALID_BACKEND: the GFE couldn't find a healthy backend to assign
the request to, so it returned a
5xxstatus code to the requestor. - NO_BACKEND_SELECTED: either an error or interruption occurred before
a backend was selected, a URL redirect occurred, or a
classic Application Load Balancer with serverless backends returned a
200 OKresponse. - MULTIPLE_BACKENDS: the request was served by potentially multiple
backends. This can happen when Cloud CDN has served the request
partially from its cache and has also sent one or more
byte range
requests to the backend. Use the
backend_scopebreakdown to visualize each load balancer-to-backend request.
When this breakdown is chosen, the charts show backend metrics (load balancer-to-backends), not frontend metrics (client-to-load balancer).
backend_typeThe name of the backend group that served the client's request. Can be
INSTANCE GROUP,NETWORK_ENDPOINT_GROUP, orUNKNOWNis returned if the backend wasn't assigned. If no backend group was available or if the request was served by another entity, one of the following values is displayed instead of a backend group.- FRONTEND_5XX: an internal error occurred before the GFE could select
a backend. The GFE returned
5xxto the client. - INVALID_BACKEND: the GFE couldn't find a healthy backend to assign
the request to, so it returned a
5xxstatus code to the requestor. - NO_BACKEND_SELECTED: either an error or interruption occurred before
a backend was selected, a URL redirect occurred, or a
classic Application Load Balancer with serverless backends returned a
200 OKresponse. - MULTIPLE_BACKENDS: the request was served by potentially multiple
backends. This can happen when Cloud CDN has served the request
partially from its cache and has also sent one or more
byte range
requests to the backend. Use the
backend_scopebreakdown to visualize each load balancer-to-backend request.
backend_target_typeThe name of the backend service that served the request. Can be BACKEND_SERVICE,BACKEND_BUCKET,UNKNOWNif the backend wasn't assigned, orNO_BACKEND_SELECTEDif an error or interruption occurred before a backend was selected, a URL redirect occurred, or a classic Application Load Balancer with serverless backends returned a200 OKresponse.matched_url_path_ruleThe URL map path rule that matched the prefix of the HTTP(S) request (up to 50 characters). forwarding_rule_nameThe name of the forwarding rule used by the client to send the request. url_map_nameThe URL map path rule or route rule configured as part of the URL map key. Can be
UNMATCHEDorUNKNOWNas fallbacks.UNMATCHEDrefers to a request that doesn't match any URL path rules, sourl_map_nameuses the default path rule.UNKNOWNindicates an internal error.
target_proxy_nameThe name of the target HTTP(S) proxy object referenced by the forwarding rule. backend_target_nameThe name of the backend target. The target can be either a backend service or backend bucket. UNKNOWNis returned if a backend wasn't assigned.backend_nameThe name of the backend instance group, bucket, or NEG. UNKNOWNis returned if the backend wasn't assigned, orNO_BACKEND_SELECTEDif an error or interruption occurred before a backend was selected, a URL redirect occurred, or a classic Application Load Balancer with serverless backends returned a200 OKresponse.backend_scope_typeThe type of the scope of the backend group. Can be
GLOBAL,REGION,ZONE,MULTIPLE_BACKENDS, orNO_BACKEND_SELECTEDif an error or interruption occurred before a backend was selected, a URL redirect occurred, or a classic Application Load Balancer with serverless backends returned a200 OKresponse, or other possible backend_type outputs.MULTIPLE_BACKENDSis used when chunk caching is used. Multiple queries are sent to the same backend for different chunks of data to support a single client request.proxy_continentContinent of the HTTP(S) GFE that terminated the HTTP(S) connection—for example, America,Europe,AsiaprotocolProtocol used by the client, one of HTTP/1.0,HTTP/1.1,HTTP/2.0,QUIC/HTTP/2.0,UNKNOWN.response_codeThe HTTP status code of the request. response_code_classThe HTTP status code class of the request: 200,300,400,500or0for none.cache_resultCache result for serving HTTP request by proxy: HIT,MISS,DISABLED,PARTIAL_HIT(for a request served partially from cache and partially from backend), orUNKNOWN.client_countryCountry of the client that issued the HTTP request—for example, United StatesorGermany.load_balancing_schemeThe load balancing scheme used. If classic Application Load Balancer is used, the value is EXTERNAL. If global external Application Load Balancer is used, the value isEXTERNAL_MANAGED.What's next
- Read the overview of Cloud CDN logging
- Read about caching.
- Read about signed URLs and signed cookies.
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Last updated 2025-10-29 UTC.
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