Method: cases.create

创建新个案，并将其与某个父级相关联。

它必须设置以下字段：displayName、description、classification 和 priority。如果您只是测试 API，并且不想将您的支持请求转送给客服人员，请设置 testCase=true。

示例：

c网址：

parent="projects/some-project"
curl \
  --request POST \
  --header "Authorization: Bearer $(gcloud auth print-access-token)" \
  --header 'Content-Type: application/json' \
  --data '{
    "displayName": "Test case created by me.",
    "description": "a random test case, feel free to close",
    "classification": {
      "id":
      "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8"
    },
    "timeZone": "-07:00",
    "subscriberEmailAddresses": [
      "foo@domain.com",
      "bar@domain.com"
    ],
    "testCase": true,
    "priority": "P3"
  }' \
  "https://cloudsupport.googleapis.com/v2/$parent/cases"

Python:

import googleapiclient.discovery


apiVersion = "v2"
supportApiService = googleapiclient.discovery.build(
    serviceName="cloudsupport",
    version=apiVersion,
    discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={apiVersion}",
)
request = supportApiService.cases().create(
    parent="projects/some-project",
    body={
        "displayName": "A Test Case",
        "description": "This is a test case.",
        "testCase": True,
        "priority": "P2",
        "classification": {
            "id":
              "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8"
        },
    },
)
print(request.execute())

HTTP 请求

POST https://cloudsupport.googleapis.com/v2/{parent=*/*}/cases

网址采用 gRPC 转码语法。

路径参数

参数
parent

string

必需。应在其下创建支持请求的父级的名称。

请求正文

请求正文包含一个 Case 实例。

响应正文

如果成功，响应正文将包含一个新创建的 Case 实例。

授权范围

需要以下 OAuth 范围之一：

  • https://www.googleapis.com/auth/cloudsupport
  • https://www.googleapis.com/auth/cloud-platform

如需了解详情，请参阅身份验证概览。